WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Yearly salary of £27,000 to £27,500
A WORLD OF REWARDS
* Smart uniform provided
* Free and healthy meals when on duty
* Grow your Career!
* Personal Development programmes designed to support you at every step of your career
* A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing (https://cr.hilton.com)
* Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
* Team Member Referral Program
* High street discounts: with Perks at Work
* Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
* Ensure strong financial management and maintain robust controls for Income Audit, Refunds, Rebates and Cashiering processes.
* Maintain accurate accounting records and provide financial reports for the Hotels under the umbrella of the centralized accounting system.
* Performing Bank Reconciliation which includes reconciling Credit cards, Cash/Cheques & BAC'S.
* Checking revenue on a daily basis for all departments, ensuring that VAT is balanced using different spreadsheets and making sure that revenue is sent to the General Ledger on a weekly basis.
* Sending out necessary Daily Revenue reports to the management and ensuring that the forecast and budget figures are always in.
* Balancing Guest Ledger on a daily basis.
* Ensuring all the reports and paperwork have proper backups, signatures etc. in order that we comply with the company standards.
* Basic understanding of complex computerized financial systems and ability to use it including manual dexterity to operate all office machines.
* Ability to effectively deal with guest/team member concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
* Maintain an open line of communication between team members and management.
* Ability to handle several tasks at one time and meet multiple priorities of business demands.
* Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work.
NOTICE: Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
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