Job Description
ROLE: Product Support Engineer
HOURS: 40 hours, Monday - Friday Permanent Role
SALARY: Up to £32,000 dependent on skills and experience
BASE: Eurocell Head Office, South Normanton, Alfreton, DE55 2DT
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and loyal.
Responsibilities:
1. Provide technical support to customers and internal teams.
2. Resolve product-related issues in a timely manner.
3. Collaborate with engineering and product management teams.
4. Document support cases and resolutions.
Qualifications:
1. Experience in a technical support role.
2. Strong problem-solving skills.
3. Excellent communication abilities.
4. Knowledge of uPVC products is a plus.
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