Castlefield Recruitment are currently recruiting a Neighbourhood Assistant for a housing association based in Merseyside. The role is a 6 month fixed-term contract and paying £27,677.49 per annum FTE. The role: Be the first point of contact for any housing related queries Support the delivery of housing and compliance services, including building and estates maintenance Provide additional support to tenants when required to help sustain tenancies Conduct health and safety checks and risk assessments The person: Experience of working within social housing Good understanding of rent processes Able to deal with difficult customer queries/complaints and diffuse situations Excellent communication skills