Job summary We are looking to recruit a new member of staff to join our great team of Receptionists/Administrators. The successful candidate will be entered into the NHS Pension Scheme. You will be working alongside experienced members of the team. We use EMIS Web clinical system and although knowledge of this system would be preferred, this is not essential as full training will be provided. Main duties of the job You will be expected to undertake the following duties: Man Reception Dealing with incoming and outgoing telephone calls Booking appointments Scanning incoming letters onto patients records Responsible for the upkeep of patient records Filing Printing repeat prescription requests Assisting colleagues when requested All members of the team must act professionally and courteously at all times About us We have 2 GPs, 2 Practice Nurses, 1 Specialist Nurse, 1 Advanced Nurse Practitioner and 8 Administrators who work closely to ensure the smooth running of the Practice. We are located in Flint, close to the Town centre. Date posted 04 March 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time, Flexible working Reference number A3388-26-0000 Job locations Lon Y Becws Allt Goch Flint Flintshire CH6 5UZ Job description Job responsibilities Computer and keyboard skills are essential for this post. The ability to use EMIS web system is desirable, however full training will be provided to the successful candidate. Answering incoming calls from patients and documenting the information on their medical records. Also assisting their medical needs such as making appointments with a relevant clinical member of the team, giving out blood results, assisting with any queries they may have. Being punctual and professional in manner. You will be responsible for opening and closing the building each day along with your colleagues. Taking fridge temperatures twice daily in line with cold chain protocol. Printing out repeat prescription requests ensuring that they are due. Monitoring incoming emails received into the Enquiries box. All incoming post/emails relating to patients are scanned onto the patients records and forwarded onto the relevant clinician (GP on duty that day). A full job description is available on request. Job description Job responsibilities Computer and keyboard skills are essential for this post. The ability to use EMIS web system is desirable, however full training will be provided to the successful candidate. Answering incoming calls from patients and documenting the information on their medical records. Also assisting their medical needs such as making appointments with a relevant clinical member of the team, giving out blood results, assisting with any queries they may have. Being punctual and professional in manner. You will be responsible for opening and closing the building each day along with your colleagues. Taking fridge temperatures twice daily in line with cold chain protocol. Printing out repeat prescription requests ensuring that they are due. Monitoring incoming emails received into the Enquiries box. All incoming post/emails relating to patients are scanned onto the patients records and forwarded onto the relevant clinician (GP on duty that day). A full job description is available on request. Person Specification Qualifications Essential GCSE C or above or equivalent in English and Maths Basic knowledge of computer skills Excellent communication skills Desirable Previous experience of working in a GP Practice NVQ Level 2 in either Communication or Administration Emis Web Read coding Good understanding of medical terminology Summarising of medical records Knowledge and skills Essential Ability to work independently and as a team player Good interpersonal and communication skills Be reliable and punctual Trustworthy and honest Desirable Basic IT skills Previous knowledge of EmisWeb Clinical System Experience Essential GCSE grade C or equivalent in English and Maths Basic Computer skills Desirable Previous experience in working in a GP Practice NVQ Level 2 or above in either Communication or Administration Person Specification Qualifications Essential GCSE C or above or equivalent in English and Maths Basic knowledge of computer skills Excellent communication skills Desirable Previous experience of working in a GP Practice NVQ Level 2 in either Communication or Administration Emis Web Read coding Good understanding of medical terminology Summarising of medical records Knowledge and skills Essential Ability to work independently and as a team player Good interpersonal and communication skills Be reliable and punctual Trustworthy and honest Desirable Basic IT skills Previous knowledge of EmisWeb Clinical System Experience Essential GCSE grade C or equivalent in English and Maths Basic Computer skills Desirable Previous experience in working in a GP Practice NVQ Level 2 or above in either Communication or Administration Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Allt Goch Medical Centre Address Lon Y Becws Allt Goch Flint Flintshire CH6 5UZ Employer's website http://www.wales.nhs.uk/sites3/home.cfm?orgid695 (Opens in a new tab)