We are seeking an Office Manager and Executive Assistant to support our Claims UK organisation and operational sites. This is a hybrid role covering the functions of Office / Facilities management (approx. 80%) and Executive Assistant (approx. 20%). The successful candidate will hold an important role, becoming part of Central Operations team within Claims, while also working closely with key stakeholders located across Verisk’s domestic and global locations. This is a very broad-ranging role that offers the possibility of future expansion into other support areas. Office Management Activities and Responsibilities include: Oversee general office operation - primarily Norwich but including Newcastle and Fleet Partner with Facility, Operations and Health & Safety stakeholders to ensure execution is aligned to global corporate requirements while remaining compliant with local needs Liaise with Landlords and Managing Agents with regard to centrally supplied facilities & services (e.g. power, aircon, toilets) Liaise with contractors regarding necessary works (e.g. electrics, plumbing, servicing filter taps) Manage customer accounts with office suppliers (e.g. stationary, supplies and provisions, printers/copiers, confidential waste) Purchase office supplies and equipment and maintain proper stock levels First point of contact for employee queries relating to all aspects of the office and facilities management Handle incoming enquiries relating to office management, meeting and greeting visitors where required Coordinate with key stakeholders to manage effective office security arrangements Manage boardroom and other meeting rooms, office areas and all duties connected to them Promptly manage post, filing documents/paperwork relating to invoices Replenish printers/photocopiers with necessary supplies (paper, toner etc) Ensure clean and tidy work areas, meeting rooms, offices, kitchens and break-out areas Manage office car parking arrangements Arrange for cleaning of fridges, microwaves and other kitchen equipment as required Oversee storage and destruction of confidential waste Provide local support to the wider company Health & Safety management plan Ensure all office lighting is operating efficiently Maintain organised arrangements in the office storage areas Manage staff locker facilities Assisting with staff onboarding Provide local representation for central corporate carbon emissions activities, reporting and reduction targets Coordinate appointments and meetings and managing calendars and schedules Executive Assistant Activities and Responsibilities include: Calendar management Organising itineraries Coordinate appointments, meetings, and catering Coordinate domestic and international travel including flights, hotels, airport parking and car hire Assist executives with processing expenses Liaise with London front of house to organise meeting rooms, executive office bookings, access for external visitors and catering. Events include: Plan and organise office events, Claims Awards, Breakfast & Lunch sessions, Quarterly planning events and other events as required