So, who are we? We are Plumb Centre, a part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
As a Branch Supervisor based in Rotherham, you will be responsible for:
1. Delivering exceptional customer experience and driving sales in the branch.
2. Supporting the Branch Manager with the day-to-day operations of the branch including mentoring and coaching the team to drive performance in this busy contract branch.
3. Building rapport with customers & suppliers, responding to any queries and processing sales.
This is a full-time permanent role working Monday to Friday between 7.30 am – 4:30 pm along with 1 in 2 Saturday shifts paid at overtime.
And here’s what we’d like you to have:
1. Sales/Customer service experience is essential, ideally within Trade/Merchant.
2. Experience delivering operational excellence and driving high standards.
3. Passion and energy to deliver exceptional customer service and achieve business targets.
4. Supervisory experience is desirable.
Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme, and more!
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