Royal Voluntary Service has an opportunity available for a Senior Retail Customer Assistant to join our team at Frimley Park Hospital RVS Shop, Portsmouth Road, Camberley, Frimley, GU16 7UJ. You will join us on a f ull-time, p ermanent basis, and in return, you will receive a salary of £12.68 per hour (FTE £23,091 per anum). About the Senior Retail Customer Assistant role: The Senior Retail Customer Assistant supports the management in the day-to-day running of a busy shop, ensuring the delivery of operational excellence in line with the RVS mission and values. They assist in the management of the team to produce excellent customer service and store standards in order to drive profitability. They have responsibility for a particular task or outlet. Hours: 35 hours (Wednesday to Sunday 35hrs shift times between 06:00-19:30, usual shift times 06:00-13:30 12:00-19:30) Benefits 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata) Ten weeks’ company sick pay following successful completion of probation A great pension scheme 2 x Salary Death in Service Benefit, subject to qualification Enhanced Family Leave schemes An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online A 24-hour doctor line, financial support with dental/optical and other therapies A free and confidential employee assistance programme with up to six face-to-face sessions counselling included Extensive online and on the job training to ensure you will succeed in your role Opportunities to discuss flexible working Opportunities to develop new skills and progress your career The chance to make a positive, lasting impact that changes lives, communities and society What you'll bring as our Senior Retail Customer Assistant: Experience at supervisory level within a similar retail environment Knowledge of EPOS systems Knowledge and experience of general administrative processes Excellent customer service skills Ability to proficiently use standard IT systems Good literacy and numeracy skills Please refer to the role profile available to view on this vacancy for full details of this opportunity. If you feel have the skills and experience to become our Senior Retail Customer Assistant please click ‘ apply’ today, we’d love to hear from you The closing date for this role is 6 MAY 2025. However, we reserve the right to close this vacancy early should sufficient applications be received. At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website. Join Royal Voluntary Service and together we can change lives, change communities and change society.