Are you ready to join a dynamic crew and play a key role in launching an exciting new route for DFDS? We’re hiring for multiple positions across our fleet as we prepare for the launch of our Poole to Jersey and St Malo to Jersey operations. This is your chance to bring your expertise and passion to a leading global maritime organisation.
We’re looking for incredible individuals to join our onboard team of Seafarers, helping us grow while delivering exceptional service and unforgettable experiences to our customers. While seafaring experience is a plus, it’s no more important than having strong customer service skills.
As part of our team, you’ll be delivering outstanding service while ensuring the safety and welfare of our passengers. Life at sea can be challenging, and things don’t always go to plan. That’s why we value the ability to think on your feet, stay positive, maintain flexibility, and bring a can-do attitude to every situation.
Your Next Role Awaits
We’re looking for skilled and passionate people to join our Onboard Services Department as:
* Managers
* Supervisors
* Stewards
Why Join DFDS?
As a seafarer, you'll play a vital role in our crew, upholding the highest standards of customer service, safety, and operational reliability. Customer service is paramount, and your contribution directly impacts the passenger experience. Life at sea offers a unique and rewarding environment, combining the excitement of a dynamic work setting with the benefit of extended time at home and flexible shift patterns.
Throughout your career, you'll have continuous opportunities for learning and development, enhancing your customer service skills alongside your expertise in maritime operations, safety, and teamwork. This focus on customer service excellence, combined with your personal and professional growth, ensures you remain at the forefront of the industry, building a successful career at sea.
Being part of our team means more than just a job, it’s a chance to thrive:
* Excitement & Growth: Be part of the launch of a transformative new route.
* Collaboration: Work alongside an amazing team, both onboard and ashore.
* Development: Advance your skills and career in a supportive, global organisation.
What You Bring
We’re looking for individuals who:
* Have all STCW95 certifications relevant to the role.
* Are competent in required muster duties.
* Continually deliver a standard of excellence in both crew and passenger areas.
* Demonstrate excellent communication skills.
* Are ready to work to strict deadlines in a dynamic and pressurised environment.
* Apply a flexible and multifunctional attitude that promotes teamwork.
* Remain calm under pressure and rise to challenges with positivity.
* Fluent in English.
* Are passionate about delivering exceptional service and creating memorable experiences.
* Ideally, you would live no more than a two-hour commute away from Poole or St. Malo.
While prior onboard service experience, particularly on High-Speed Craft, is an advantage, it’s not essential. What matters most to us is your attitude, skills, and eagerness to learn.
Ready to Embark?
If this sounds like the perfect career for you, we’d be thrilled to hear from you!
Simply send your CV and cover letter directly through this job ad.
Positions are contingent upon completing a statutory seafarer medical examination and internal training. Additionally, applicants must hold a valid passport at the time of the interview.
Join DFDS, be part of the movement, and set sail towards an exciting new career!
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