Job Title: Head of Professional Services
Start date: ASAP
Type: Permanent
Location: Manchester (Hybrid 3 Days onsite)
Salary: £100K + Bonus + Benefits
Company Overview:
Our client is a leading organisation in the technology sector that specialise in digital transformation, cybersecurity & customer experience solutions are currently looking to hire a Head of Professional Services that will lead teams delivering customer projects, including Project Managers, Project Coordinators and Project Engineers. These teams support their evolving portfolio. This overall team has 35 people with 4 managers.
You will collaborate with the Operational Leadership Team to drive continuous improvement, enhancing efficiency, productivity, and service levels.
Requirements:
They are looking for an experienced leader with a background in managing teams delivering customer projects in SaaS, IT, or Communications. This role is ideal if you:
* Thrive under pressure, demonstrating self-motivation and resilience.
* Must have previous experience in a customer facing role.
* Bring creativity to developing new service offerings and enhancing existing ones.
* Possess strong commercial awareness, aligning services with strategic business goals.
* Hold a degree-level qualification.
* Have CMI or an equivalent management qualification.
On Offer
* Competitive Salary
* Bonus TBC
* Access to salary sacrifice EV-car schemes & cycle-to-work
* Enhanced pension
* Enhanced parental leave
Why Join?
* Work on cutting-edge projects that impact critical UK infrastructure
* A dynamic, fast-paced environment with opportunities for professional growth
* Hybrid work model and competitive salary package
If you are looking to take the next step as Head of Professional Services, contact Cathal directly. Cathal (AT) Ingenio-global (DOT) com or apply today!