Our client is a specialist ergonomics company dedicated to looking after the musculoskeletal needs and well-being of the ‘office’ worker. They are seeking an Administrator to provide administrative support to this company and an associated company when required. THE ROLE : To create, update and undertake the administration of case referrals into the Company Software program. Deal with Case referrals from start to finish. Prepare correspondence, documentation or presentation materials. General administration duties including answering phone calls, taking messages. Deal with any emails received or accurately take a message to pass on to responsible person. Accurately maintain electronic and hard copy filing system. Process and deliver requests for information and data. Resolve administrative problems and enquiries. Prepare and modify documents including correspondence, reports, spreadsheets, drafts, memos and emails. Assist the Directors in administrative tasks, such as drafting or proof-reading policies & procedures. Maintain high levels of confidentiality in regard to information (such as patient notes) within the business. The successful candidate must have excellent administrative experience and preferably in a fast paced office-based environment. Experience of working with CRMs or bespoke database systems would be advantageous. THE PERSON : Maths and English GCSE or equivalent Excellent in Microsoft Office, Word, Excel, PowerPoint and Outlook, with great IT skills Excellent attention to detail Able to problem solve and respond appropriately to a wide range of enquiries Ability to confidently work alone or in a team Discrete/confidential due to handling patient records Self-motivated, proactive and able to use own initiative Fantastic communicator with a professional telephone manner Highly organised to be able to manage time and task management of self and others High level of customer service (internally and externally focused) Friendly and approachable, team player and willing to help others in the team. Creates strong professional working relationships Willingness to go above and beyond the minimum expectation Adaptable and able to work in any aspect of both businesses when required This is an on-site role, 4 days per week, to include a Monday and Friday. Other days can be flexible. Please send CVs to Hill HR who are handling this role on behalf of our client.