At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Are you some-one who strives to deliver exceptional customer service whilst operating in a fast changing and challenging environment?
The recruitment team are looking for some-one with these qualities to join the team and contribute towards the Trust journey 'going from good to great'.
We operate a hybrid working model, the expectation is 3 days in the office and two days working from home.
Unfortunately this role isn't eligible for sponsorship under UK Visa and Immigration Regulations.
Main duties of the job
* Responsible for all Trust recruitment, including substantive, executive and non-executive, Honorary and volunteer appointments.
* Provide an exceptional ‘right first time’ customer experience for applicants and hiring managers, providing advice and support on recruitment legislation and best practice.
* Oversee and manage the recruitment pipeline, adhering to recruitment KPI’s, innovating practice to meet and exceed targets and expectations.
* Communicate effectively with all stakeholders, including applicants, hiring managers, finance, occupational health team and senior managers.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Detailed job description and main responsibilities
* To support the Trust in delivering a pro-active recruitment service to the operational business units and teams within HPFT.
* To work as part of the HR team to provide sound and accurate HR advice to managers on Trust policies and employment issues around recruitment.
* To support the activities of the Human Resources team by providing a comprehensive customer focused service, specifically, but not exclusively in relation to recruitment and Electronic Staff Record.
* To provide sound and accurate HR advice to managers on Trust policies and employment issues.
* To create and use reports to understand business unit recruitment performance against set KPI’s and drive performance improvement.
* Extract and manipulate data from the systems in order to provide detailed reports for the teams in relation to e-recruitment and ESR.
* To maintain appropriate HR records and databases.
* To provide a pro-active, professional, effective and efficient recruitment service, ensuring all Trust recruitment is carried out in accordance with agreed processes, schedules, legislative requirements and Trust policy.
* To advise Trust Managers on specific employment legislation related to recruitment and selection and equal opportunities.
* To deal with all aspects of the recruitment process including administering our vacancies on an E-recruitment system (TRAC), overseeing response handling and ensuring that the Trust recruitment KPI’s are met and exceeded.
* Understand and manage the recruitment pipeline, ensuring vacancies are advertised appropriately and in a timely manner.
* To ensure that all communication sent to applicants (offer letters and contracts of employment) and hiring managers is accurate and of a high standard and all pre-employment checks and clearances are obtained (e.g. References, OH clearance, DBS, professional registration checks, right to work etc) in line with NHS Employment Check Standards.
* To work professionally with HR colleagues to ensure documentation received complies with Trust terms and conditions and employment law, liaising with managers and staff in relation to changes to staff employment details.
* To accurately and swiftly input new starters to the electronic staff record system and to work with staff, managers, payroll and the HR team to resolve complex pay queries in a timely manner.
Person specification
Qualifications
* Good standard of general education to Diploma Level or equivalent, including English and maths to GCSE level or equivalent level qualification.
* Recognised computing qualification or equivalent experience.
* CIPD CPP Qualification or equivalent.
Experience
* A good level of HR/Recruitment experience.
* Establishing and maintaining office systems.
* Working within a Human Resources Team.
* Experience of working in the NHS or Healthcare.
Skills
* PC Literate – Microsoft packages to intermediate level.
* Ability to understand and interpret Trust policies and procedures.
* Ability to work under own initiative.
* Ability to work in a team and across team boundaries.
* Excellent organisation and administration skills.
* Ability to generate creative ideas for improvements to service and methods of working.
* Excellent communications skills, both written and verbal.
* Able to work with a high degree of accuracy.
* Ability to build and maintain strong relationships with all stakeholders.
Knowledge
* Comprehensive understanding of managing office systems.
* Knowledge of HR systems, policies and procedures, including terms and conditions.
* The use of Human Resource and Payroll information systems.
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were “blown away” by our people’s achievements and that everything they saw “sings and hums”. This year, our staff rated us the 4th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported through a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture. We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional so that together we provide great care and great outcomes for our service users and carers.
If you would like to join a team to be proud of and you share our values and passion for great care and outcomes for our service users and carers, we would love to hear from you.
Additional Information
HPFT is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights and encourage applications from all sections of the community including users of mental health services.
The Trust is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.
Infection Control
All our staff will need to comply with current Infection Prevention and Control measures which could include wearing a mask on all our Trust sites and in all roles.
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