Hours: Part Time, 20 hours per week (5pm-10:45pm)
Are you looking for a new challenge within a business that supports your professional growth and development?
We have an exciting opportunity for a Customer Service Representative to join our growing Rapid Response team!
Our Rapid Response team provide comprehensive, 24/7 telephone support service to those in need of urgent assistance. We work closely with Highways England and a number of police forces across the UK. Each call is unique, and the type of support provided is entirely dependent upon the specific requirements of each incident.
As a Customer Service Representative in our team, you will be the first point of contact for those reporting incidents to the Operations Centre. The primary objective in all cases is to get the nearest vehicle recovery operator with the correct equipment to the scene within agreed timescales and to manage the incident to a successful conclusion.
Join FMG as a Rapid Response Customer Service Representative and enjoy some outstanding benefits …
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary - £13,545per annum based on experience, enhanced by a £2600 (Pro-Rata) performance bonus paid quarterly.Annual leave - Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too an...