Continuous Improvement Manager - Band 8a
Full time - 37.5 hours per week
This is an exciting opportunity to join the newly created Transformation Directorate as part of the recently re-named Continuous Improvement Function.
The Continuous Improvement Manager will work within the Transformation Directorate as part of the Continuous Improvement Team. The post holder will be part of the Senior Management Team, working under the supervision and guidance of the Head of Continuous Improvement, leading on the application of Quality Improvement approaches and will be an integral person facilitating the ongoing development of the Audit and Research delivery across the organisation.
Main duties of the job
The post holder will be responsible for ensuring all areas of QI, Audit and Research are supported to ensure effective delivery of an overall continuous improvement service with the oversight of the Head of Continuous Improvement and support of the Continuous Improvement Facilitators.
In addition, the Continuous Improvement Manager will support the Chief Medical Officer and the Head of Continuous Improvement in facilitating and ensuring improvement opportunities are identified from the Learning from Deaths Group, supporting our services to identify learning opportunities from incidents and events. The post holder will work closely with the Clinical Director responsible for Audit in ensuring a smooth process in the management of audits across the organisation.
Job responsibilities
The post holder's key work areas will be:
1. Act as a subject matter expert in QI projects - Support all teams with initiating and delivering QI projects (clinical and non-clinical).
2. Support teams with the development of audit and research work.
3. Offer continuous improvement support to all who require it across the organisation.
4. Supporting Organisation wide improvement and transformation processes.
5. Deliver quality improvement and audit training.
6. Support with ensuring learning opportunities from Learning from Deaths transpire into measurable improvement work.
The post holder will be required to work in collaboration with members of corporate services, clinical teams and all staff across the organisation to make a direct and positive contribution to the Continuous Improvement Team's programme of work.
Person Specification
Qualification
* Educated to Degree level or equivalent in a relevant field or equivalent accumulated relevant experience
* Improvement/Audit/Research qualification/training
* Coaching qualification
* Registered Healthcare Professional
* Teaching / training qualification
Information Technology
* Proficient in MS Office 365 applications Word, PowerPoint, Outlook, Excel.
* Experienced in using EMIS
* Experience in using Radar/audit management tools
Specific Skills
* In-depth knowledge of quality improvement methods including, but not limited to: Model for Improvement, Lean, Six Sigma, IHI Breakthrough collaboratives, patient co-design.
* Advanced facilitation, negotiation and influencing skills
* Excellent understanding of the health service national drivers and their practical application to service delivery.
* Demonstrates an understanding of the need to use evidence-based practice in the development and delivery of clinical services
* Current UK driver's license with access to a vehicle for work purposes.
* Knowledge of Quality Management Systems and their application in healthcare settings
Experience
* Experience of leading quality improvement projects that have led to quantifiable improvements
* Experience of working in a project/programme management environment
* Experience of managing change in a complex multi-stakeholder environment
* Experience of planning and facilitating workshops/events
* Experience of supporting services or personal professional experience of engaging in Research.
* Experience in supporting services or personal professional experience with engaging in Clinical Audit practice.
* Experience of multi-organisation/Systems improvement projects
* Experience of leading and carrying out research projects
Personal Qualities
* Able to organise own work around competing demands and under pressure.
* Evidences a desire to develop and improve processes.
* Self-motivated and able to work on own initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£59,490 to £66,239 a year Inc HCAS Per annum pro rata
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