Customer Service Advisor
Permanent role
Monday to Friday with an option to work from home
Working 5 days from 7 including weekends.
Salary: £24,000 - £26,000 per annum
Location: Based in Bristol
Duties of a Customer Service Advisor
* Ensure customer queries are answered promptly and effectively via chat, email, and phone.
* Respond to, report, and answer service reviews across various platforms.
* Monitor and track repair progress closely to ensure timely completion and customer satisfaction.
* Attend regular training sessions, including brand and product training to enhance your knowledge.
Experience Required for a Customer Service Advisor
* Previous experience within a customer services advisor role.
* Proficient in written and verbal English.
* Able to multitask and manage shifting priorities while adeptly handling multiple tasks.
* Proficient in MS Office suite, with a keen interest in expanding technical skills.
Details of the Position
Permanent position based in Bristol, working 5 days out of 7 including weekends.
If you are interested in the Customer Service Advisor role, please click apply.
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