GMP Recruitment are proud to be partnered with a globally successful and highly recognisable manufacturing engineering company, located in Droitwich.
We are currently looking to recruit a Customer Service / Account Manager to join their team on a full time, permanent contract, offering a salary circa £32,000.
The successful Customer Service / Account Manager will be the voice of the customer within the business and the primary communication link from the business to the customer. You will develop close working bonds with key personnel within customer organisations to acquire a good understanding of the needs and wants of the customer as well as manage customer enquiries from first contact to receipt of order thereby ensuring a flow of new work into the business. You will confidently resolve a wide variety of customer issues received by the business, working in collaboration with all departments.
We are looking for an individual with similar experience within a manufacturing/engineering environment, with a STRONG ability to build professional relationships at all levels both inside the business and with key customers.
Customer Service/Account Manager main duties:
* Identify and pursue new business opportunities through research, networking, and outreach, with the look of setting up meetings to sell the business products.
* Customer Relationship Management
* Act as one of the primary communication links between customers and the business
* ...