Senior Claims and Inquests Officer (Paralegal)
South Western Ambulance Service NHS Foundation Trust
Be the Trust's Senior Claims and Inquests Officer (Paralegal) providing direct legal support to the Claims and Inquests Managers, and Head of Claims and Inquests in response to inquests, healthcare litigation, clinical negligence, personal injury, staff claims, occupiers' liability and public liability claims and healthcare advice.
Main duties of the job
1. Provide advice and guidance on aspects of claims, inquests, and litigation to Trust staff, based on knowledge and experience, legislation, national, international and local guidelines and best practice.
2. Attend Coroners Court to represent the Trust at Pre-Inquest Review hearings, conducting own advocacy, as required.
3. Draft legal documentation and undertake legal research of legislation and case law on a range of legal issues relevant to the team/directorate function.
4. Undertake day-to-day case work relating to clinical and non-clinical claims and inquests with appropriate supervision.
5. Comply with the NHS Resolution's Reporting Guidelines and Scheme Rules (LTPS/CNST) and manage Pre-Action Claims, with appropriate supervision.
6. Assist the case managers and receive delegation of tasks to ensure the effective management of claims and inquest files (including employer's liability, public liability, and clinical negligence).
7. Prepare and deliver training to Trust staff and managers on processes associated with claims and inquests, including writing statements, and be a point of contact for preparatory support for witnesses.
8. Develop and prepare qualitative and statistical reports of a very high standard on claims and inquests, including those required for external organisations, the Board of Directors, Audit and Assurance Committee, Quality Committee, Executive Directors Group and other groups, as required.
About us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.
If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples' lives, then we would love to hear from you.
In return we will equip you with the skills and resources you need to thrive in your role.
You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
* A standard working week of 37.5 hours
* Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
* Pay enhancements for out of hours, shift and overtime working
* Career and salary progression
* Car leasing scheme
* Free parking across Trust sites
* Staff networks
Job responsibilities
For further information about this role please see the attached job description and person specification.
Person Specification
Education
* Strong evidence of continuing personal and professional development in relation to law
* Working towards a legal qualification (solicitor or Chartered Legal Executive)
Previous experience (Paid/ Unpaid relevant to job)
* Experience dealing with legal and related matters
* Significant experience in a legal environment/department
* Significant experience of drafting correspondence and working with complex documents
* Experience of writing high level reports for Board and other senior groups
* Experience of analysing, interpreting and acting on complex data to support the quality agenda
* NHS or local government experience
* Experience in planning, delivering and evaluating training programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South Western Ambulance Service NHS Foundation Trust
Full-time, Flexible working, Home or remote working
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