Full time vacancy
Working in policing has never been more challenging as we work together to make our communities safer. This is your opportunity to take on a role with pride and confidence, inspiring change in our communities. We design products and deliver services that help our officers to combat crime, protect the vulnerable and enable safer communities, making a difference that matters. Discover our department and what it’s like to work for us from our Information and Communication Technology - ICT page on the TVP Careers website.
The Operations Analyst role is critical to ensuring that service availability is kept to the highest level with minimum impact to service. You will be responsible for monitoring & maintaining the services provided to both forces ensuring that alerts and incidents are managed proactively along with spotting any pattern or trends occurring that could indicate a potential issue. The role also looks for automation opportunities where you will be empowered to deliver this automation utilising the current tools within the department. You will need to be self-motivated, driven, have a proactive approach and enjoy analysing for potential patterns and trends as well as problem solving.
The Key Requirements For This Role Are:
1. Knowledge of monitoring tools including Azure, ServiceNow, Solarwinds, SCOM & SCCM
2. A proactive and analytical approach with a technical background of supporting on both premises & cloud services.
3. An understanding of Microsoft Server technologies as well as knowledge of virtualisation.
4. Knowledge of ITIL incident, event & access management processes and best practices.
5. Must have capability to travel to different locations across the Forces, partner sites and suppliers and undertake all assignments in a timely manner. For this reason, a full UK driving licence is considered essential.
Benefits:
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and have the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.
Important Note:
If you have not held residency in the UK for the last 5 years, we will not be able to process an application from you.
To apply, please attach a CV to the application form.
If you have any queries please contact the ICT Recruitment team at Recruitmentstaffict@thamesvalley.police.uk quoting the job reference number 22346. We will endeavour to respond to your query as quickly as possible.
The closing date for enquiries and receipt of completed applications is Sunday 6th April 2025. #J-18808-Ljbffr