Description IBEN Associate Salary Circa £26,500 per annum Fixed-Term, Full-Time, 37.5 Hours per Week (12 Months ending 27 April 2026) IB Global Centre, Cardiff Hybrid Working (Office presence required 1 day per week) About the IB If you're looking to work for a global organisation with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world. Apply now to join our global organisation where we empower our employees to thrive and make a difference. About the Job This position supports educators both on-site and remotely, working closely with internal stakeholders to enhance the efficiency of the IBEN network. The jobholder is responsible for assigning educators to events and contributing to the recruitment and training to ensure IB Educators possess the necessary qualifications, experience, and skills. The role also involves being responsible for the maintenance of all data systems related to IB Educators, ensuring that these records are accurate, up-to-date, and managed with the utmost efficiency ensuring full compliance with relevant regulations and legal requirements. In this role, the jobholder upholds the values of the IB and contributes to the promotion and implementation of it’s mission. The talent management function of the Global IBEN department supports the delivery of quality services to schools across all four IB programmes globally through talent acquisition, quality assurance and allocation of educators to suitable IB events. The IBEN department plays a strategic role to progress business growth, supporting it in its present and future goals. Key Responsibilities Assign educators to authorization events, verification visits, consultancies, course outline readings and other IBEN assignments within agreed SLAs. Event information is shared with IBEs and relevant teams. All IB Educators are managed within applicable legal, financial regulations and IB policies. Data is entered and maintained to ensure accuracy. IBE queries are closed in line with organizational KPIs. Support projects and initiatives by providing data and information. Work with project teams to identify opportunities for improvement. Supports the recruitment of IB Educators to ensure all IB services to schools can be delivered. All stages of each application process are completed to agreed standards and timelines. Accurate information is shared with other teams and departments to support recruitment of IB Educators. Feedback is collated and provided regarding process improvements. Data and information is provided to support future planning and continuous improvement. IB Educator feedback is positive. About You Essential: A first degree or equivalent. Excellent knowledge of Microsoft Office applications. Strong analytical and problem-solving skills. Good communication skills and the ability to build and foster productive working relationships with both internal and external stakeholders. Demonstrable ability to communicate well across all levels of an organization and well-developed presentation skills. Experience in community building (networking, community support, event management). A good command of the English language. High degree of flexibility and adaptability when working in a small team environment. Ability to facilitate change, while prioritizing tasks effectively Delivering excellent results within set deadlines. Ability to design and review multi-stage and interconnected processes. Able to review and utilise data to identify opportunities and risks, and to explain and justify decisions Desirable: Demonstrable educational experience, some of which ideally in a professional development capacity. A good working knowledge of the IB and its programmes, either centrally or in the regions. Ability to work in French and/or Spanish. In addition to your salary, we offer an attractive range of benefits including: 10% employer pension contribution (for 3% employee contribution). Enhanced family friendly benefits. 25 Days annual leave, plus public holidays, with the option to buy up to 5 days additional annual leave. Ability to work from a different location for up to two contractual working weeks (i.e. 10 working days when on five-day work week basis) in a calendar year. You must have the right to work in the location. Life assurance 4x annual salary. Paid volunteering leave. Excellent continuous professional development. Additional 1.5% of salary as a flexible benefits allowance. Health and wellness schemes. Cycle to Work scheme. Discounts on a range of products, including days out. Cash back opportunities available from a wide range of retailers. Employee Assistance Programme. Free on-site car parking. Please note that in September 2025 our Cardiff Office will relocate to Fusion Point One, Dumballs Road, Cardiff, CF10 5BF. The building is a 5-minute walk from Cardiff Central Station and a 10-minute walk to the city centre. Our new offices will have 60 parking spaces available which will be reservable online. Applications will be accepted until 11.59pm, 14 March 2025 We are committed to building a working environment that values respect, diversity, and compassion. The International Baccalaureate is proud to be an equal opportunities employer and we welcome applications from all suitably qualified applicants.