Lift, Inc. is Central Pennsylvania’s exclusive material handling dealer for Toyota and Crown Forklift Trucks. We are a full-service material handling supplier; specializing in equipment sales and service, warehouse products, and fleet management. Starting as a forklift service company, we have evolved into a trusted partner for our warehousing and distribution customers across Central Pennsylvania.
LIFT, INC. OFFERS AN EXCELLENT COMPENSATION AND BENEFIT PLAN INCLUDING:
100% Employee Owned Company
Medical, dental and vision insurance plans
100% company paid short term and long term disability coverage
401(k) Plan with company match
Company paid life insurance with optional additional coverage
Paid holidays and Paid Time Off (PTO)
Professional work environment
The Road Service Technician is responsible for troubleshooting, diagnosing and repairing lift equipment, as well as performing all assigned planned maintenance (PM) on customer equipment as well as recommending service as needed. The Road Service Technician will be responsible for a company-owned service van and will be required to maintain the van and parts inventory it contains.
Essential Job Functions
Identifying the general mechanical failure based on customer concern and testing
Completing the appropriate repairs in the safest and most efficient manner, then testing the equipment to ensure it is working properly
Driving to and from locations (i.e. customer sites, parts pickups, etc.) to address on-site needs of customers
Maintaining company van by performing regular service work such as oil, tire and brake changes as well as ensuring overall cleanliness
Maintaining accurate inventory requirements by submitting proper documentation to the appropriate work order, noting the parts and coordinating with the parts department to retrieve replacements as needed
Completing each item on PM checklist, making sure all safety decals are legible and operator/safety manuals are present and legible
Making necessary repairs (with customer approval) and other basic maintenance as needed
Processing the necessary documentation at the completion of each job, ensuring all parts are accounted for, time is properly documented and each repair is itemized
Submitting completed documentation to the Service Coordinator in a timely fashion
Other duties as assigned
Required Qualifications:
Must be over the age of 18
High school diploma or Technical Degree in automotive field or equivalent field
A minimum of three (3) years of relevant mechanical, electrical and hydraulic experience
Must have a valid driver’s license and good driving record
Preferred Qualifications:
Experience working on automotive or industrial equipment
Critical thinking and problem solving skills
Ability to work independently
Good organizational, time management and customer service skills
Ability to work accurately and meet deadlines
High level of professionalism and the ability to follow up
Positive and friendly attitude toward customers and fellow team members
Ability to follow directions both written and verbally
Ability to use electronic devices for document submission
Basic computer skills
Ability to remain calm in stressful situations
Working Conditions
Physical requirements necessary include: constant standing, walking, stooping, kneeling, crouching and crawling, with infrequent opportunities to sit.
Must be able to lift or exert force up to 50 pounds with occasional need to lift or exert force in excess of 100 pounds
Wearing steel or composite toe shoes or boots during work hours are a requirement of this position
Ability to work in wet or humid conditions as well as extreme cold or heat
Occasionally may be required to perform work in the evenings or on weekends
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