Residential Block Manager
Our client, a highly regarded and exclusive residential estate agency and property management company, is looking to strengthen their property management department with someone who can bring in a few years of experience.
The company believes in delivering only the best in customer service and making every client/customer interaction an enjoyable one. With an incredible marketing team and motivated, passionate leaders, our client presents a fantastic and fun working environment that breathes excellence.
Suitable candidates will have a minimum of 4 years residential property management experience covering residential and block management. You must be comfortable working in a challenging yet enjoyable role and be able to handle your own.
The job will involve the following:
1. Manage a specific portfolio of mainly residential blocks but also some commercial and mixed-use properties.
2. Liaising with Directors, clients, developers, leaseholders, tenants, or contractors either verbally or in writing.
3. Managing necessary reactive maintenance works, which will include obtaining quotes and instructing works.
4. Ensure compliance across your portfolio for all aspects of health and safety.
5. Dealing with related documentation and written correspondence to residents, as well as handling all other general and service charge enquiries.
6. Managing all insurance claims, leasehold sales enquiries, and Notices of Transfer; submission of Companies House documentation.
7. Obtaining a good working knowledge of service charge budgets, leases, and management agreements relevant to your portfolio.
8. Setting the annual budgets for your buildings and assisting the service charge accountants in dealing with all year-end accounting enquiries.
9. Managing all major works, including the s20 process for your buildings.
10. Communicating relevant updates to all tenants.
11. Good time management.
12. Attending Board, AGM, EGM, and residents meetings.
13. Maintaining files and other ad hoc tasks conducive to the smooth running of the department.
14. Answering calls and responding to email enquiries in a professional and polite manner while providing good customer service.
15. Undertaking regular inspections to check upon the condition of the buildings and grounds, monitoring, consulting, and supervising site staff and contractors.
16. All other ad hoc tasks conducive to the smooth running of the department, or such other work that the Directors may reasonably allocate.
If you feel that your experience is relevant and you can fulfill the above responsibilities while looking to join a highly professional, forward-thinking company, please contact us.
Salary: £45K negotiable + Benefits
For further information, please contact Grant Kaveney at GKR International on 0207 048 3304 or email: grant@gkrlondon.com
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