Ready to Make a Real Impact? Join Our Team and Be Part of a Great Place to Work! Are you passionate about customer service and eager to make a difference? Imagine a career where youre not only contributing to an award-winning company but also truly changing lives. If you have experience in housing income, benefits, or a related field, wed love to hear from you! About the Role: Our welcoming, high-performing income management team is dedicated to providing critical support and guidance to customers on benefits, income maximization, and rent payment assistance. Every day, youll tackle a range of cases from straightforward to complex, ensuring a dynamic and fulfilling workload. In this role, your work will go beyond financial assistanceit's about building trust, fostering relationships, and empowering customers to sustain their tenancies and build brighter futures. What Were Looking For: 1. Experiencein housing, income management, or benefits advice 2. A knack forproblem-solvingand the ability to workindependentlywhile collaborating with others 3. Knowledge of