Do you have.. .
* Previous experience in the Partsdepartment?
* Experience with volume work?
* Working within a team?
If your answers areYES… then this could be the role for you..
My client are looking for a Parts Adviser to join their growing team and become an integral part of our parts hub team. This role is ideal for someone with experience in a parts department, handling volume work, and thriving within a team environment. We are looking for individuals who are committed to delivering exceptional customer service and are eager to contribute to a team-centred workplace.
Day-to-day of the role:
* Assist customers over the phone and at our front counter.
* Handle the lifting, movement, and location of parts within the warehouse daily.
* Work accurately on a computerised system to establish all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
* Engage in all aspects of the warehouse operations.
* Sell parts to both retail and wholesale customers.
* Deliver exceptional customer service to both external and internal customers.
* Assist in stock checks and maintain a strong working relationship with the manufacturer.
* Discuss relevant promotions and offers with customers.
Required Skills & Qualifications:
* Commitment to working as part of a team.
* Excellent administrative skills.
* Knowledge of DMS/Stock Control systems.
* Ability to load and unload vehicles safely and accurately.
* A focus on achieving total customer satisfaction, both internally and externally.
Benefits:
* 30 days holiday per year (including Bank Holidays), increasing with length of service.
* Auto-enrolment Pension Scheme with employer contribution.
* Discounted Medical and Healthcare Schemes.
* Career development opportunities.
* Referral bonus, retail discounts, discounted days out, and more.
* Family & Friends Discounted Car Scheme.
* On-site Mental Health First Aiders.
* X2 basic salary Life Assurance.
* Uniform provided.
Working Hours:
* Monday – Friday, 08:00am - 18:00pm (flexibility to be discussed with Manager at interview).
* Alternate Saturdays required, 08:00am - 13:00pm.
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