Strong customer service role, good communication skills, competency in IT systems Your new role Looking for a role where you really make a difference?Have what it takes to deliver exceptional customer service?Looking for a great work-life balance? My client is recruiting a strong customer service candidate to join their customer service team, where you will support customers face to face and over the phone, providing guidance. You will regularly support vulnerable customers, reviewing and offering ways to support them, ensuring an empathetic attitude. Providing advice face to face Promoting online services Ensuring accurate information is provided to customers at all times Ensuring systems are updated accurately Administrative tasks when required What you'll need to succeed Customer service experience IT systems knowledge Excellent communication skills Ability to prioritise workloads What you'll get in return Flexible working Life assurance - Equivalent to 4 times annual salaryPension scheme - Contribute up to 6% and the company will match the contributionProfessional development - Support towards gaining professional qualificationsReward scheme - A wide range of benefits, rewards, and discounts What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4648961