At CareCo, we make every day easier for people.
As the UK's leading mobility retailer, our goal is to make sure that everybody who needs a helping hand not only gets one, but that they get the one that works for them. A career at CareCo is about being part of a team that helps to achieve that.
Our Senior Learning & Development Partner will be an integral part of our evolving Learning & Development team. This newly created role will be responsible for designing, implementing and managing learning and talent development initiatives that align with CareCo’s business goals, with a focus on competency frameworks, performance management, succession planning and blended learning programmes.
This is a full-time permanent position, covering 40 hours over a Monday to Friday week, based out of CareCo’s Braintree site with the option to work from home 1 day a week.
What are my responsibilities?
* Develop, implement, and maintain a competency matrix for all roles in the organisation, reflecting both general personal effectiveness and leadership skills, as well as role-specific skills.
* Coordinate the performance management process, balancing alignment with business goals and individual development. Ensuring meaningful performance conversations take place and the analysis of performance/talent data to identify trends, skill gaps, and development opportunities.
* Develop and implement talent profiling tools to track employee competency, performance standards, career aspirations, and development needs. Use this data to recommend tailored learning paths, development programmes, and organisational development initiatives.
* Develop and execute a robust succession planning approach for critical roles across the organisation. Creating an internal talent pool for leadership and key positions with personalised development plans to prepare them for future roles.
* Scope and analyse the learning needs of the business to enable the effective planning and design of blended learning workshops that engage learners and develop practical skills.
* Develop and deliver a wide range of complementary blended learning materials and experiences that enable a culture of continuous learning and practical skill application (including experiential workshops, self-paced online learning, coaching, workbooks, etc.)
* Monitor, analyse, and report on learning and talent metrics, including competency assessments, performance reviews, and succession planning outcomes.
What skills & experience are required of me?
* Previous experience in a comparable learning and development role within a commercial and fast-paced environment.
* Competent in developing and implementing competency frameworks, performance management systems, and talent development programs.
* Ability to apply knowledge of learning theory to create engaging blended learning experiences.
* Confident in analysing, designing/developing & delivering interactive learning interventions face-to-face and virtually.
* Up-to-date knowledge of the learning and talent development industry, related technologies and a dedication to providing high-quality and innovative talent development solutions.
* Excellent communication and stakeholder management skills with the ability to influence and collaborate with various departments and leadership levels.
* Strong analytical skills and experience using data to inform talent initiatives.
* Ability to use HR, performance, talent and learning management systems to manage and report on talent management projects.
* Highly organised, with the ability to effectively project manage and prioritise responsibilities.
What would working for CareCo offer me?
* Up to £50,000 per annum, depending on experience.
* 32 days annual leave (including bank holidays), with extra days when you stick with us
* Access to our employee assistance programme, a 24-hour confidential helpline to support through any life issues.
* Access to CareMiles, our exclusive staff benefits platform, including a Cycle-to-Work scheme and multiple discounts at various high street brands and supermarkets!
* Free on-site parking and free yearly flu jabs.
* 25% employee discount.