Job summary Are you looking for the opportunity to develop your skills and offer truly holistic, patient-centred end of life care within a supportive, caring Nursing team? Lawrence Nurses has an exciting opportunity for a Registered Nurse to fulfil the role of Bank Nurse Coordinator within our dynamic and dedicated team. This bank post is required to cover periods of absence within the busy Nurse Coordinating team. About The Role The Bank Nurse Coordinator plays a vital role within the Lawrence Nurses. Acting as the central point of contact for end of life patients and their families, carers and the Primary Care Team, you will be involved throughout their palliative care journey and ensure that that the patient is supported. Guided by the patients needs and wishes, the Nursing team are able offer truly holistic and tailored care thats right for the individual. No two days are the same making this an exciting and challenging role. This role offers the opportunity to work flexibly within a highly regarded local charity alongside like-minded professionals; all of whom share a passion for delivering the highest possible standard of care to patients and their families. Please use the application form found in the supporting documents section. Main duties of the job The post holder will be required to: Be responsible for new patient referrals and undertaking assessments for those patients that meet Lawrence Nurses Act as a central contact point for the service and support the patient, their family and carers throughout their episode of care Coordinate, allocate and support Lawrence Nurses, where necessary at the patients home, seeking advice from the Registered Nurse Manager as needed To provide clinical leadership and be responsible for the overall management of patient caseload. To work autonomously within the limits of existing knowledge and skills, demonstrating sound judgement and being able to communicate in a sensitive manner along with an ability to work effectively within a multidisciplinary team. To offer end of life care and symptom control To offer 24 hour on-call assistance to support nursing staff To offer support to the patients families and carers between 8am and 10pm. To be able to respond quickly to urgent On Call contacts, which may include travel to a patients home. This role allows for 8 working hours to be worked with some flexibility throughout the day. To live within 1 hour of Chipping Norton About us About The Charity Founded in 1999 in memory of the late Dr Martin Lawrence, Lawrence Nurses provides excellent holistic care for end of life patients who wish to remain within their home environment. Based in Chipping Norton, and registered with the Care Quality Commission (rating of good), the service is provided in the local area by a team of dedicated nurses who work in partnership with the patient, their family, carers and the healthcare services in the area. We have a partnership agreement with Oxford Health Community Nursing Service. Date posted 21 October 2024 Pay scheme Other Salary £23.78 an hour Enhanced pay available for weekend hours Contract Bank Working pattern Flexible working Reference number E0301-24-0005 Job locations Chipping Norton Hospital Russell Way Chipping Norton Oxon OX7 5FA Job description Job responsibilities Key Responsibilities Being On Call at the times agreed and being contactable and available 24/7 to field calls when duty Nurse Coordinator (NC). Responding to enquiries about our service, where necessary signposting callers to their GP or to other organisations able to help them, including our sister charities. Taking new referrals, obtaining information about patients likely needs and making the decision about whether or not they meet LHNT criteria. If needed, consulting the Registered Nurse Manager (RNM) or Clinical Trustees. Completing a risk assessment before an assessment visit. Undertaking assessments of new patients whose referral meets our criteria, deciding what nursing support to put in place and deploying individual nurses with as much notice as practicable to undertake shifts. Ensuring that green folder Lawrence Nurses notes are within a patients home as soon as practicable and always before a nurse visits. Liaising with the Community Nurses (CNs) and others such as the Community Matrons to ensure that all the necessary equipment, medication and documentation are in place. Carrying out patient risk assessments. Managing the whole patient caseload, including active, pending and RIP patients. Supporting the patient, their family and carers by being available to talk when needed and obtaining feedback about how we can meet their ongoing care needs and seeking guidance from RNM where issues arise. Supporting Lawrence Nurses, where necessary at patients home, seeking advice from the RNM as needed, and giving a thorough handover to the deployed nurse and obtaining handover information at the end of nurses shifts Keeping the RNM, other NCs and Clinical Directors briefed about significant issues, seeking guidance as needed and ensuring that this is relayed to all nurses involved. Completing all follow up actions after RIP of patient. Handling initially any negative feedback or complaints following the procedures set out in the Lawrence Nurses Complaints Policy and of any allegations of abuse as set out in Oxfordshire Safeguarding guidelines. Completing documentation before end of duty period and briefing of next duty NC. Keeping the activity tracker up to date and completing any audits deemed appropriate. Being aware of boundaries and referring to specialist palliative care if they are involved in a patients care. Being the first port of call for nurses working as lone workers and ensuring their safety where possible. Being a lifelong learner and adhering to the NMC code. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Charity at any time after discussion with the post holder. Job description Job responsibilities Key Responsibilities Being On Call at the times agreed and being contactable and available 24/7 to field calls when duty Nurse Coordinator (NC). Responding to enquiries about our service, where necessary signposting callers to their GP or to other organisations able to help them, including our sister charities. Taking new referrals, obtaining information about patients likely needs and making the decision about whether or not they meet LHNT criteria. If needed, consulting the Registered Nurse Manager (RNM) or Clinical Trustees. Completing a risk assessment before an assessment visit. Undertaking assessments of new patients whose referral meets our criteria, deciding what nursing support to put in place and deploying individual nurses with as much notice as practicable to undertake shifts. Ensuring that green folder Lawrence Nurses notes are within a patients home as soon as practicable and always before a nurse visits. Liaising with the Community Nurses (CNs) and others such as the Community Matrons to ensure that all the necessary equipment, medication and documentation are in place. Carrying out patient risk assessments. Managing the whole patient caseload, including active, pending and RIP patients. Supporting the patient, their family and carers by being available to talk when needed and obtaining feedback about how we can meet their ongoing care needs and seeking guidance from RNM where issues arise. Supporting Lawrence Nurses, where necessary at patients home, seeking advice from the RNM as needed, and giving a thorough handover to the deployed nurse and obtaining handover information at the end of nurses shifts Keeping the RNM, other NCs and Clinical Directors briefed about significant issues, seeking guidance as needed and ensuring that this is relayed to all nurses involved. Completing all follow up actions after RIP of patient. Handling initially any negative feedback or complaints following the procedures set out in the Lawrence Nurses Complaints Policy and of any allegations of abuse as set out in Oxfordshire Safeguarding guidelines. Completing documentation before end of duty period and briefing of next duty NC. Keeping the activity tracker up to date and completing any audits deemed appropriate. Being aware of boundaries and referring to specialist palliative care if they are involved in a patients care. Being the first port of call for nurses working as lone workers and ensuring their safety where possible. Being a lifelong learner and adhering to the NMC code. This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the Charity at any time after discussion with the post holder. Person Specification Qualifications Essential RN Registration Level 1 or 2, current NMC registration with relevant post registration qualification, e.g. ENB 931or Diploma in Palliative care or equivalent Desirable Degree in Palliative /cancer care or equivalent. Experience Essential The minimum of two years recent experience in palliative care either in the NHS or other relevant care setting. Recent experience of working in the community Knowledge and skills Essential Up to date awareness of the skills and knowledge and competencies required for patients with palliative care needs Up to date awareness and understanding of specific needs of palliative care patients in the terminal phase. Communicate with people in a diplomatic and tactful manner. Ability to work alone in a complex and stressful environment and demonstrate appropriate coping mechanisms. Ability to quickly identify and solve problems and take action to address issues Ability to use own initiative and preparedness to seek advice when necessary. To be an effective member of the wider team Ability to use basic IT skills to access data from the internet and retrieve and send communication via email Person Specification Qualifications Essential RN Registration Level 1 or 2, current NMC registration with relevant post registration qualification, e.g. ENB 931or Diploma in Palliative care or equivalent Desirable Degree in Palliative /cancer care or equivalent. Experience Essential The minimum of two years recent experience in palliative care either in the NHS or other relevant care setting. Recent experience of working in the community Knowledge and skills Essential Up to date awareness of the skills and knowledge and competencies required for patients with palliative care needs Up to date awareness and understanding of specific needs of palliative care patients in the terminal phase. Communicate with people in a diplomatic and tactful manner. Ability to work alone in a complex and stressful environment and demonstrate appropriate coping mechanisms. Ability to quickly identify and solve problems and take action to address issues Ability to use own initiative and preparedness to seek advice when necessary. To be an effective member of the wider team Ability to use basic IT skills to access data from the internet and retrieve and send communication via email Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Lawrence Nurses Address Chipping Norton Hospital Russell Way Chipping Norton Oxon OX7 5FA Employer's website https://www.lawrencenurses.org/ (Opens in a new tab)