Location: Grandview POB
3686 GRANDVIEW PARKWAY
BIRMINGHAM, AL 35243, USA
Summary: The primary function of this position is to schedule patients for and verify payment of outpatient surgery services. Eligible for 401(k). PRN days, must work 4 shifts within a 6 week period.
Essential Duties and Responsibilities:
* Interact with physician offices and patients in a timely courteous manner.
* Schedule patients for surgery.
* Regulate schedule according to procedure and physician time and staffing requirements.
* Pre-register scheduled patients, obtaining correct demographic information.
* Obtain information from physician office and patient to verify insurance and demographics.
* Inform physician office and patient of necessary preparation steps for the services.
* Verify the medical necessity of scheduled tests for Medicare patients.
* Verify insurance benefits, eligibility, and pre-determination requirements for all scheduled patients.
* Coordinate with the physician’s office when a required pre-determination has not been obtained.
* Contact patient in advance, notifying of estimated liability and payment options.
* Utilize patient financial system and other computer systems to access and update surgery schedules, patient information for registration and up-front patient responsibility.
* Assist and back up other business office positions as needed.
* Answer telephone, questions, and return calls in a courteous timely manner.
* Perform additional duties as assigned or requested.
Education/Experience:
* High school diploma or GED certificate.
* Minimum of 1 year surgery center/hospital/medical office scheduling experience required.
* Minimum of 1 year customer service required.
* A good understanding of medical terminology required.
About Grandview Endoscopy Center: Grandview Endoscopy Center is an outpatient endoscopy facility located in the Grandview Physicians Plaza at Grandview Medical Center in Birmingham, AL. The Center provides therapeutic and diagnostic services of various diseases involving the gastrointestinal tract, especially colon cancer screenings, in a personalized and caring environment.
Equal Employment Opportunity: Grandview Medical Center provides equal employment opportunity to all employees and applicants for employment regardless of any individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, citizenship, military status, disability, genetic information or any other protected class status in accordance with applicable federal, state, and local laws.
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