London with National Travel Up to A GBP 150,000
A fantastic opportunity has opened up for an experienced restaurant professional to join a growing group that prides itself on delivering exceptional customer service and a top:quality product. With a rich heritage and a constant drive for improvement, the business is evolving to stay ahead of market trends : and theyve got big growth plans
As the Operations Director, youll be instrumental in shaping the future of the group. This is a role with significant potential to develop into a COO position. Your focus will be on improving quality and consistency, driving productivity, expanding the customer base, and increasing profitability across all areas.
Key Responsibilities:
* Lead and inspire across the entire estate, overseeing Area and Operations Managers.
* Be a hands:on operator, engaging with teams and sites regularly to maintain excellence across the board.
* Act as an ambassador for the brand, polished and well:presented, drawing top talent to the business.
* Be fanatical about the details, constantly looking for ways to improve metrics and the customer experience.
* Drive fresh food initiatives while managing both London and regional sites on a national level.
* Maintain a strong focus on people and numbers : both are key to success in this role.
* Champion a positive, people:first culture across the business.
What Were Looking For:
* Proven experience as a senior operator within the hospitality industry, managing multiple sites and overseeing Area/Operations Managers.
* A hands:on leadership style with the ability to inspire and motivate teams.
* Fresh food experience is essential.
* Strong knowledge of both London and regional markets.
* A driven, resilient self:starter with a passion for growth and innovation.
* A culture and people:focused mindset : they must be at the heart of everything you do.