This range is provided by Mackenzie Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
£36k + Benefits Package.
Location: Onsite - London - 3 Days onsite in Greenwich, London & 2 Days onsite in Lewisham, London.
Eligibility: Must be Eligible to work in the UK.
Leading Independent School (fee charging) educational provider is seeking to secure a 1st / 2nd Line IT Support Engineer. Will consider applicants with just 1st Line IT Support experience.
The role holder will support Teachers & Students - up to 350 end users.
An external MSP also provides additional IT Support - the role holder will also partner with the external MSP. The role holder will work alongside an IT Manager.
Role:
* 1st/2nd Line Support - will consider applicants with just 1st Line Support.
* Support Teachers & Students - up to 350 end users.
* Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis.
* Help Desk Administration - Help answer incident calls/emails & logs work orders into the tracking software. Installation & maintenance of IT & Telecommunications equipment.
* Imaging of Workstations & Laptops.
* Set up Mobile Devices.
* Providing end-user support & IT training regarding - IT software, systems & processes to users in person & remotely.
* Asset Management - Assist with the Inventory Management of software licenses, software, hardware & IT supplies.
* Align to school procedures and Health & Safety policies.
* Support with the smooth running & development of the IT department.
Technical Skills - Experience Required:
* 1st / 2nd Line IT Support Engineer - will consider applicants with just 1st Line IT Support.
* Apple Mac support.
* Google Workspace for Education Administration.
* Support of End User Devices - iPhone, iPads & Android.
* MDM - Intune experience is desirable.
* IP Telephone support.
* Antivirus & Anti-Spam support.
* Network Printer support.
* Basic understanding - issues involved in administering & maintaining, LAN & Wireless Network, Firewalls etc.
* Good organizational skills, combined with a proactive approach.
Working Hours:
Onsite Role - 8:00am - 5:00pm - with some flexibility to work from home during school holidays.
Benefits Package:
25 Days Holiday + Bank Holidays / Pension Scheme / Free School Lunches / Private GP Service / 50% Fee Discount (pro-rata) for children attending the school / Training & Career Progression Opportunities / Yearly Salary Review.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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