Job Description
MetCC Duties Team Member
The starting salary is £38,620, which includes a 12.5% shift disturbance allowance, and allowances totalling £2,928.
The salary is broken down as £31,880 basic salary, which will increase annually until you reach the top of the scale £34,108. Plus, a location allowance of £1,928, a non-pensionable allowance of £1,000, and a 12.5% shift disturbance allowance.
Location: Lambeth
The Metropolitan Police Service (MPS) is the largest police service in the country, handling 13,000 calls per day. Our phones are managed 24/7/365 by a 2,000-strong team called Met Command & Control (MetCC) – and that’s where you come in. In this key role, you’ll make sure we have enough staff to deal with calls and interactions at all times. Join us and you’ll be helping MPS do its best for London, each and every day.
With 2,000 people split between three sites in London, MetCC is the largest police Command & Control centre in the UK. Your task is to plan the staffing needs of this extensive workforce, now and in the future, as part of a dedicated and organised team.
Day to day, you’ll be dealing with queries from officers and staff about their duties; updating workforce manager systems; and escalating short to mid-term resourcing issues. You’ll also forecast long-term requirements and proces...