Join Our Team as a Consumer Credit Controller!
Are you ready to make an impact in a growing finance team? Our client, a leading distribution company, is on the lookout for a Consumer Credit Controller to join their vibrant office in Paddock Wood! This role is a fantastic opportunity to support a friendly and evolving company that has seen significant growth over the past year.
Location: Conveniently located just a 7-minute walk from the local train station or enjoy free parking on-site near Paddock Wood.
About the Role:
As a Credit Controller, you will report directly to the Finance Manager and play a crucial role in managing consumer accounts in arrears. Your responsibilities will include:
* Proactively contacting customers in arrears via phone, email, or letter to recover missed payments on loans.
* Negotiating and managing payment plans for customers unable to clear their arrears.
* Establishing repayment agreements with debt collection agencies and overseeing the recovery process.
* Referring unpaid debts to legal advisory services as needed.
* Preparing monthly debt reports for stakeholders and maintaining accurate records.
* Collaborating with the Customer Success Manager to enhance the credit-check system.
* Resolving any debt-related complaints with professionalism and care.
Is This You?
We're looking for individuals who possess:
* Strong verbal communication and exceptional customer service skills.
* High attention to detail and strong analytical abilities.
* A collaborative mindset and the ability to negotiate effectively.
* Proven experience in making sound credit decisions.
* A determination to solve problems and support customers in financial difficulty.
Why Join Our Client's Team?
* Competitive Salary Package with a comprehensive benefits scheme.
* 25 Days Holiday to recharge and refresh!
* Company Pension Scheme after 6 months to secure your future.
* Career Development and training opportunities to help you grow.
* Collaborative and Vibrant Work Environment where your contributions matter.
* Make a Real Impact on the company's financial success and customer relations!
This role is critical in ensuring a professional approach to debt recovery while supporting customers through their financial challenges. Join a company that embraces innovation with modern software and a bright, open-plan office!
Ready to Take the Next Step?
If you're excited about this opportunity and want to contribute to the success of a thriving distribution company, don't hesitate! Apply now to become part of a dynamic finance team!
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