We are seeking an experienced, detailed, results-oriented Shift Manager to join our team. The Shift Manager (SM) has overall responsibility for managing daily operations of the restaurant business in order to achieve and maintain the high standard of quality, service, and cleanliness, ensuring the restaurant's desired outcomes, i.e., increased sales, profitability, and amazing customer satisfaction.
The SM empowers the staff and team to oversee financial controls, operations, people development, customer service, and company compliance within the restaurant across all shifts. An SM should be flexible and able to work the hours necessary for the proper discharge of their duties and/or required by the needs of the business.
Main duties:
* Ensuring that you and your team are delivering the highest standards of customer service
* Having an in-depth knowledge of all products and services and the BK brand
* Conducting stock orders/stock checks and dealing with food deliveries
* Ensuring staff are promoting and upselling promotional offers
* Developing and progressing employees
* Responsible for recruiting, training & developing staff
* Responsible for KPI in line with company budget
We have loads to offer:
* A passionate and fun team environment
* Fantastic training and development opportunities
* Join a reputable franchise
Job Type: Full-time
Pay: £11.80 per hour
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* Company pension
Schedule:
* Day shift
* Night shift
* Weekend availability
Work Location: In person
Expected hours: 20 – 45 per week
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