Job summary We have an exciting opportunity for a dynamic individual with excellent interpersonal skills to become part of ourteam within the Frimley Park Hospital Pathology Specimen Reception Department. While no formal experience or qualifications are required, excellent typingskills, an eye for detail and a positiveapproach are absolutely essential. Please note: this role is not suitable for recent graduates looking for progression into the Biomedical Scientist role. Main duties of the job You will need to be organised, yet flexible and a good team player, yet comfortable working on your own; in addition to a friendly and approachable personality. Your role will be varied, supporting the work of Blood Science duties including the receipt, sorting and preparation of patient's blood, bodily fluids and other general laboratory and clerical duties. PURPOSE OF JOB: To work with other members of staff to provide an efficient and effective service to all users of the Pathology department. To ensure the rapid and timely turnaround of Pathology samples by receiving, labelling and entering onto the Pathology computer system. The Pathology Laboratory is situated in Frimley Park Hospitaland part of Berkshire Surrey Pathology Services (BSPS) which is a successful and progressive merged pathology network which is a contractual joint venture between Ashford & St Peter's, Frimley Health, Royal Berkshire and Royal Surrey County Hospitals NHS Foundation Trusts. It provides services to NHS Acute Trusts, CCGs, academic centres, and the private healthcare sector undertaking approximately 20 million tests per year serving a population of 2 million. We provide a service 7 days a week. About us Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available. Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users. Frimley Health Trust benefits on Vimeo Date posted 21 January 2025 Pay scheme Agenda for change Band Band 2 Salary £24,873 a year per annum pro rata INCL HCAS Contract Permanent Working pattern Part-time Reference number 151-SL414 Job locations Frimley Park Hospital Portsmouth Road Frimley GU16 7UJ Job description Job responsibilities To maintain good communication with the Specimen Reception Team Leader in order to minimise errors and maximise efficiency through agreed priorities and to achieve the aim of completing all work within the working day. To maintain a close working relationship with senior laboratory staff. To assist in the electronic production and distribution of Pathology reports by post or fax. To deal with telephone enquires directed to Specimen Reception to give Pathology results for Haematology, Biochemistry and Microbiology, where appropriate and to re-direct calls to the various laboratories. Verbal contact with external laboratories on those tests not performed in-house. To inform relevant requesting Consultants, Doctors or nursing staff over the phone and face-to-face when incorrect sample or information is received. To provide information to all users on the appropriate specimen collection procedure, under the guidelines of the Pathology Handbook. To provide information to patients over the telephone and face-to-face regarding 24 hour urine collection. To also refer patients requesting results to the appropriate requesting clinician. To receive all visitors to the laboratory in a professional and courteous manner. Please refer to the attached Job Description and Person Specification. Job description Job responsibilities To maintain good communication with the Specimen Reception Team Leader in order to minimise errors and maximise efficiency through agreed priorities and to achieve the aim of completing all work within the working day. To maintain a close working relationship with senior laboratory staff. To assist in the electronic production and distribution of Pathology reports by post or fax. To deal with telephone enquires directed to Specimen Reception to give Pathology results for Haematology, Biochemistry and Microbiology, where appropriate and to re-direct calls to the various laboratories. Verbal contact with external laboratories on those tests not performed in-house. To inform relevant requesting Consultants, Doctors or nursing staff over the phone and face-to-face when incorrect sample or information is received. To provide information to all users on the appropriate specimen collection procedure, under the guidelines of the Pathology Handbook. To provide information to patients over the telephone and face-to-face regarding 24 hour urine collection. To also refer patients requesting results to the appropriate requesting clinician. To receive all visitors to the laboratory in a professional and courteous manner. Please refer to the attached Job Description and Person Specification. Person Specification Ability Essential Ability to work to tight deadlines Ability to pay attention to detail Flexibility with working hours Desirable Basic Knowledge of Medical Terminology Experience Essential Good keyboard skills Experience of working in a busy environment Good team player Desirable A can do attitude to work Ability to work on own Essential criteria Essential Experience of working in a specimen reception department in pathology xperience working with Laboratory applications Winpath, Enterprise etc. Person Specification Ability Essential Ability to work to tight deadlines Ability to pay attention to detail Flexibility with working hours Desirable Basic Knowledge of Medical Terminology Experience Essential Good keyboard skills Experience of working in a busy environment Good team player Desirable A can do attitude to work Ability to work on own Essential criteria Essential Experience of working in a specimen reception department in pathology xperience working with Laboratory applications Winpath, Enterprise etc. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Frimley Health NHS Foundation Trust Address Frimley Park Hospital Portsmouth Road Frimley GU16 7UJ Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)