The Opportunity
We are currently seeking a dynamic and experienced Sales Office Manager to lead our Special Events Coordinator team.
The Sales Office Manager will oversee the Special Events Coordinator team, ensuring the seamless planning and execution of events at our hotel. This role requires a strong leader with a passion for hospitality, exceptional organisational skills, and a proven track record in sales and event management.
Key Responsibilities:
1. Lead, mentor, and manage the Special Events Coordinator team to achieve sales targets and deliver outstanding event experiences.
2. Develop and implement sales strategies to attract and retain clients for special events.
3. Collaborate with clients to understand their needs and ensure all details are executed to their satisfaction.
4. Coordinate with other hotel departments to ensure the seamless execution of events.
5. Manage the budget and financial aspects of the events department.
6. Monitor market trends and competitor activities to identify new business opportunities.
7. Maintain detailed records of event sales, client interactions, and team performance.
8. Ensure compliance with hotel policies and industry regulations.
Benefits
9. Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
10. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
11. Eye care
12. Free legal & money advice
13. Counseling sessions
14. Hospital & death benefit plans
15. Cycle to work scheme
16. Wellbeing tips and support fitness videos
17. Recipe ideas
18. Advice on keeping active and healthy living
19. Wellbeing podcasts and tv
20. Breathing exercises
21. 24/7 advice and support line
22. Team reward & recognition
23. Free meals on duty
24. Free parking
Ideal Candidate
25. Previous meeting & events experience within the hospitality sector, preferably within hotels but will consider other relevant experience
26. Proven leadership and team management skills.
27. Strong organisational and multitasking abilities.
28. Excellent communication and interpersonal skills.
Hotel
Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond.
Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry.
All 218 bedrooms feature superfast Wi-Fi, a TV, and 24-hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.