Service Transition Manager - 2 Year FTC
Up to £57,000 (depending on experience)
Based in Hampshire
Hybrid WorkingOur client is a leading University in South East of England. They are offering an exceptional opportunity to join their Service Transition Team within the IT department on a 2 year FTC.
As a Service Transition Manager, you will own, develop, and champion the Service Transition process, including change, release, and deployment processes. Your role ensures that IT services are operable, recoverable, and maintainable by Service Delivery teams and transition effectively to operational support. You will lead the transition of major projects into production, ensuring all service governance and support elements are accepted and seamless.
Role and Responsibilities:
Ensure the successful transition of services and products from development into operational support, enabling the organisation to get the maximum possible value from its IT services.
Work closely with stakeholders to lead the redevelopment and continuous improvement of a structured model for service transitions.
Collaborate with colleagues in the IT Portfolio & Governance group to ensure the successful delivery of the portfolio of change initiatives.
Demonstrate experience in leading service transitions in a complex IT environment.
Understand service management frameworks or methodologies, including change and release management.
Exhibit excellent communication skills, enabling effectiv...