End Date
Monday 06 January 2025
Salary Range
£62,874 - £69,860
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
We have an exciting opportunity to join our team.
Job Description
JOB TITLE: Group Operational Resilience Manager
SALARY: £62,874 - £69,860
LOCATION: Leeds, Bristol and Birmingham
HOURS: Full Time
WORKING PATTERN: We adopt a hybrid working style which involves spending at least two days per week, or 40% of our time, at our Leeds, Bristol or Birmingham office.
About this opportunity
At Lloyds Banking Group (LBG) we’re driven by a clear purpose: to Help Britain Prosper. We’re passionate about making a difference to customers, businesses, and communities, and Group Operational Resilience plays a pivotal role, putting customers at the heart of everything we do.
This role will suit someone with a sense of ownership and integrity who enjoys working in a team and communicating to deliver highly resilient outcomes for the Group and most importantly our customers. As a connector, you'll play a crucial role in delivering operational resilience across the Group, leading with your data-driven insights.
You'll help the Group ‘maintain the expected through the unexpected’. You’ll build partnerships with our business platforms supported by rich insights to deliver better resilience for our customers through helping us drive action.
The role will involve work between Group Operational Resilience and stakeholders, supporting the business, Platforms and CIOs to deliver our joint priorities. You will be bringing insight to support those priorities and on the impact our customers see and feel from the decisions we make.
What you’ll need:
* Excellent communication skills, both written and verbal, with the ability to adapt communication styles in aid of different audiences.
* Experience of engaging leaders to convey sophisticated information and influencing their decision-making.
* A strong understanding of Operational Resilience capabilities and processes to drive robust service outcomes, including access to attain the latest regulatory and industry developments.
* Strong data analytic skills, accomplishment of providing insights to senior audiences.
* Experience of working in a highly regulated environment.
And any experience of this would be really useful:
* Familiarity delivery through agile methodologies, tools, and ways of working.
* Your intellectual curiosity where you look to innovate and learn quickly from failures.
* Experience in driving strategic and cultural organisational change.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.
We also offer a wide-ranging benefits package, which includes:
* A generous pension contribution of up to 15%
* An annual performance-related bonus
* Share schemes including free shares
* Benefits you can adapt to your lifestyle, such as discounted shopping
* 30 days’ holiday, with bank holidays on top
* A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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