Act as first point of contact for scheduling of the Heidelberg Materials fleet of marine aggregate dredgers Customer liaison to ensure information regarding Site stocks, sales and any production issues are understood with timely feedback being provided to the Commercial and Logistics Manager. Support the utilisation of the fleet using monitoring and recording of key KPI's Regular contact with ship's crew about orders, customer information, port information, and licence feedback. Ordering of material from Third Parties Maintain a high level of compliance and checks on Charter cargos and update tickets for sales Collate Customer feedback and cargo quality reporting to include; Collation of quantitative and qualitative quality feedback, PSD's with trend analysis, a record of changes to Licence lanes/areas. Support ISO 9001, 14001 & 50001 Monitor port costs and update Commercial Manager of changes. First point of contact for fuel ordering, ensuring accurate records are maintained on fuel ordering system. Weekend duties as per a rota system Weekly sales collation Confirm all cargoes on a weekly basis are correct before sending for approval. A general administrative requirement for the operation of the department, such as light dues, customs information, and PO's and coding of invoices as required. What's on Offer: Salary £35,000 Location Southampton Hours 40 Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause Social Value: paid Volunteering Day every year / Communities (LGBTQ, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces) Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover