Job summary Job Title: General Manager Women and Children's Directorate Hours per week: 37.5 hours per week Perm/Fixed Term: Permanent Salary: £74,290 - £85,601 per annum Closing Date: 16th February 2025 Interview Date: 6th March 2025 This post may close early due to high numbers of applications, so you are advised to apply promptly. All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas. A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day. JoinTeamEliot An exciting opportunity has arisen for a General Manager within the Women and Children's directorate at George Eliot Hospital. The Women and Children's directorate have recently had a successful NHSE visit, and a successful West Midlands Perinatal Network Peer Review. The directorate is also in the process of setting up a Gynaecology Assessment Unit, which the successful general manager will be heavily involved with over the next year. The Maternity Services at George Eliot Hospital are rated as 'good' by the CQC. Main duties of the job The General Manager will be responsible for supporting the Clinical Director in directing, guiding and leading the Directorate Management Teams in the overall management of the Directorate and for developing Business strategic plans performance management frameworks to ensure delivery of all key activity and financial targets. A key dimension will be to support the Clinical Director in engaging Clinical Managers in the complex management agenda including the preparation of annual business plans and the development of capacity and capability to deliver both local and national priorities. The post holder will be required to be included in the Trusts On-call management rota. About us Here at George Eliot our vision to ' excel at patient care ' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are: E ffective Open Communication e x cellence and safety in everything we do C hallenge but support E xpect respect and dignity L ocal health that inspires confidence Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking. Date posted 27 January 2025 Pay scheme Agenda for change Band Band 8c Salary £74,290 to £85,601 a year per annum Contract Permanent Working pattern Full-time Reference number 230-45206935-SURG-WCD-A Job locations George Eliot Hospital NHS Trust College Street Nuneaton CV10 7DJ Job description Job responsibilities Performance Management To support the Clinical Director in ensuring that robust performance management development systems are developed that can inform internal stakeholders including the Board and other managers in addition to meeting the requirements of external agencies including CQC, NHSI, NHSE, DoH. To take lead responsibility for the preparation of any inspections and reviews to achieve compliance with NHS and statutory requirements e.g. CQC, HSE. To review and report on Directorate performance indicators to demonstrate compliance against national standards ensuring that attention is paid to immediate risks and in addition develop, implement and maintain internal performance management processes to ensure progress in all areas. To analyse and translate data from various sources into effective knowledge management, which drives the activities of the Directorate Management Teams. To take the lead role to ensure that all Directorate Managers are aware of the specific standards/targets they are responsible for delivering and provide support to each manager to ensure delivery of them. To be responsible for the delivery of clinical services and management of clinical risk and health care governance. To ensure effective and optimum utilisation of all resources within the Women and Childrens Directorate Management Teams. To participate in the Trust's on-call rota. To ensure both the development and implementation of winter pressure plans, in order to ensure that the Services can respond to the needs of the patients throughout the year. To ensure that the Directorate meets its waiting list and waiting times targets e.g. actively support the delivery of a maximum 18 week wait for patients and cancer waiting time targets. To oversee and interpret the performance targets of specialties and develops strategies to address issues as they arise. To support processes aimed at improving financial information and control mechanisms, eg identifying cost drivers, refining systems to gather activity data, within the Trust's performance management framework. To take a lead role for the implementation of an Electronic Patient Record (EPR) solution within the directorate and contribute proactively to the alignment with the overall trust EPR rollout. Strategic Development To lead and identify the key activities for service improvement and business development within the Directorate to ensure the delivery of cost effective strategies and the adoption of the lean principles. To develop and deliver business opportunities that maintain, support and enhance the delivery of high quality services, identifying new and existing opportunities for income generation. To lead service redesign with multidisciplinary teams, clinicians and operational managers to deliver Trust objectives. To work with clinical staff in developing appropriate changes in clinical practice within the Directorate in line with Trust objectives. To develop effective partnerships with other Directorate Management Teams and Corporate Directorates in order to contribute to strategic and planning deliberations that will develop the corporate strategy and operations of the Trust. To develop effective partnerships with clinical staff and an environment within which all staff within the Directorate have an opportunity to become closely involved in, or have genuine opportunity to influence, the management, planning of, and development of, services within the Directorate. Financial Responsibilities To ensure that the Directorate Management Team establishes a strategic direction, this provides a basis for business planning and reflects the priorities of the organisation. To involve all clinical and non-clinical teams in the management of budgets, and directorate reporting and management to ensure services are cost effective. To maximise income opportunities throughout the Directorate and ensure business cases are in place to develop and sustain services in line with strategic plans for the Trust. To ensure that assets, for the full range of specialties and departments within the Directorate (buildings, land and equipment) are utilised efficiently and effectively. Contribute to Trust- wide capitalissues, including new developments, as appropriate. To be responsible for the strategic development of business, workforce and service plans in conjunction with other internal and external stakeholders. To support the introduction of local and national health initiatives to ensure their effective integration into specialties and services. Leadership and Workforce Development To provide leadership, direction and development to ensure that the skills and capabilities of the Management teams are effectively utilised to maximise potential of individuals Develop a workforce that is fit to deliver the Trust's Strategy and improve the experience of patients and carers. To ensure that the Trust's strategy and vision is supported across theDirectorate by developing managerial and clinical capability. Responsible for the development and delivery of Directorate Workforce Plans ensuring effective utilisation of the workforce and appropriate skill mix levels in all levels across the Directorates teams. To agree consultant medical staff job plans, in liaison with the Clinical Director, ensuring that effective arrangements are established and maintained to engage doctors and other clinical professionals in the management and planning of both clinical and non-clinical services. To ensure consultant job plans reflect clinical commitments and Trust strategic objectives. To ensure that good HR practices are adhered to within the Directorate including ensuring that the Directorate has a workforce strategy and all staff have an annual performance appraisal. To promote a culture of equality, inclusion and engagement across the Directorate and Trust. To work with clinical staff in developing appropriate changes in clinical practice within the Directorate in line with Trust objectives. To participate fully in the decision-making for the Trust, via active engagement with senior colleagues (clinical/non-clinical) and attendance at appropriate groups. To initiate and manage change within the Directorate, ensuring engagement of staff, service users and other appropriate group. For further aspects of the job description and duties, including Clinical Quality and Patient Safety and Business Objectives, please see the attached job description and personal specification. Job description Job responsibilities Performance Management To support the Clinical Director in ensuring that robust performance management development systems are developed that can inform internal stakeholders including the Board and other managers in addition to meeting the requirements of external agencies including CQC, NHSI, NHSE, DoH. To take lead responsibility for the preparation of any inspections and reviews to achieve compliance with NHS and statutory requirements e.g. CQC, HSE. To review and report on Directorate performance indicators to demonstrate compliance against national standards ensuring that attention is paid to immediate risks and in addition develop, implement and maintain internal performance management processes to ensure progress in all areas. To analyse and translate data from various sources into effective knowledge management, which drives the activities of the Directorate Management Teams. To take the lead role to ensure that all Directorate Managers are aware of the specific standards/targets they are responsible for delivering and provide support to each manager to ensure delivery of them. To be responsible for the delivery of clinical services and management of clinical risk and health care governance. To ensure effective and optimum utilisation of all resources within the Women and Childrens Directorate Management Teams. To participate in the Trust's on-call rota. To ensure both the development and implementation of winter pressure plans, in order to ensure that the Services can respond to the needs of the patients throughout the year. To ensure that the Directorate meets its waiting list and waiting times targets e.g. actively support the delivery of a maximum 18 week wait for patients and cancer waiting time targets. To oversee and interpret the performance targets of specialties and develops strategies to address issues as they arise. To support processes aimed at improving financial information and control mechanisms, eg identifying cost drivers, refining systems to gather activity data, within the Trust's performance management framework. To take a lead role for the implementation of an Electronic Patient Record (EPR) solution within the directorate and contribute proactively to the alignment with the overall trust EPR rollout. Strategic Development To lead and identify the key activities for service improvement and business development within the Directorate to ensure the delivery of cost effective strategies and the adoption of the lean principles. To develop and deliver business opportunities that maintain, support and enhance the delivery of high quality services, identifying new and existing opportunities for income generation. To lead service redesign with multidisciplinary teams, clinicians and operational managers to deliver Trust objectives. To work with clinical staff in developing appropriate changes in clinical practice within the Directorate in line with Trust objectives. To develop effective partnerships with other Directorate Management Teams and Corporate Directorates in order to contribute to strategic and planning deliberations that will develop the corporate strategy and operations of the Trust. To develop effective partnerships with clinical staff and an environment within which all staff within the Directorate have an opportunity to become closely involved in, or have genuine opportunity to influence, the management, planning of, and development of, services within the Directorate. Financial Responsibilities To ensure that the Directorate Management Team establishes a strategic direction, this provides a basis for business planning and reflects the priorities of the organisation. To involve all clinical and non-clinical teams in the management of budgets, and directorate reporting and management to ensure services are cost effective. To maximise income opportunities throughout the Directorate and ensure business cases are in place to develop and sustain services in line with strategic plans for the Trust. To ensure that assets, for the full range of specialties and departments within the Directorate (buildings, land and equipment) are utilised efficiently and effectively. Contribute to Trust- wide capitalissues, including new developments, as appropriate. To be responsible for the strategic development of business, workforce and service plans in conjunction with other internal and external stakeholders. To support the introduction of local and national health initiatives to ensure their effective integration into specialties and services. Leadership and Workforce Development To provide leadership, direction and development to ensure that the skills and capabilities of the Management teams are effectively utilised to maximise potential of individuals Develop a workforce that is fit to deliver the Trust's Strategy and improve the experience of patients and carers. To ensure that the Trust's strategy and vision is supported across theDirectorate by developing managerial and clinical capability. Responsible for the development and delivery of Directorate Workforce Plans ensuring effective utilisation of the workforce and appropriate skill mix levels in all levels across the Directorates teams. To agree consultant medical staff job plans, in liaison with the Clinical Director, ensuring that effective arrangements are established and maintained to engage doctors and other clinical professionals in the management and planning of both clinical and non-clinical services. To ensure consultant job plans reflect clinical commitments and Trust strategic objectives. To ensure that good HR practices are adhered to within the Directorate including ensuring that the Directorate has a workforce strategy and all staff have an annual performance appraisal. To promote a culture of equality, inclusion and engagement across the Directorate and Trust. To work with clinical staff in developing appropriate changes in clinical practice within the Directorate in line with Trust objectives. To participate fully in the decision-making for the Trust, via active engagement with senior colleagues (clinical/non-clinical) and attendance at appropriate groups. To initiate and manage change within the Directorate, ensuring engagement of staff, service users and other appropriate group. For further aspects of the job description and duties, including Clinical Quality and Patient Safety and Business Objectives, please see the attached job description and personal specification. Person Specification Qualification and Professional Training Essential Senior management development programme qualification or equivalent Educated to Masters level or equivalent experience Experience and Knowledge Essential 5 years minimum experience of working in a senior operational role Successful track record of managing change in a complex environment Experience of leading and directing senior clinical and non-clinical teams in achieving key performance indicators Experience of developing services and exploring business opportunities Knowledge and understanding of NHS policy and of key changes in the NHS Competent in the use of Office IT systems Experience of interpreting and implementing national and local policy Desirable Demonstrate an understanding of commissioning dynamics Skills and Abilities Essential Excellent communication skills and ability to influence decisions and strategy within the Directorate management teams Effective negotiating, influencing and networking skills Ability to provide strategic management advice to senior managers Highly developed problem solving and analytical skills Able to asses a broad range of complex information quickly and accurately including e.g. finance, activity, clinical, technical service data Ability to oversee and interpret the performance targets of specialties Ability to provide strategic leadership to senior clinical teams Manage complex and multi-faceted problems Ability to analyse information on the performance of specialties ensuring corrective actions are carried out. Ability to support business objectives Highly developed financial management and business management skills Ability to support the delivery of Financial performance Ability to support successful operational performance Ability to work collaboratively Ability to undertake strategic planning and make complex decisions Ability to review performance of specialty teams Ability to work on-call Ability to lead change and hold others to account Ability to develop strategies for the use of clinical information to inform and support service delivery and clinical decision making Ability to initiate strategies for the development of audits and research projects to ensure recommendations are acted upon. Ability to promote the initiation of research and clinical governance/audit projects within the Directorate Ability to work in complex environment by utilising past and current skills and knowledge. Ability to work flexibly and unsocial hours Desirable Evidence of collaborative working and effective strategic influencing Personal Qualities Essential Ability use their own judgement to define short, medium and long-term work priorities initiating plans affecting patient care and performance To be flexible to the demands of the environment including unpredictable work patterns, deadlines and frequent interruptions. Ability to make recommendations to the Trust Management Team and challenge current practice in order to achieve the required outcomes. Ensuring that all patients are given appointment dates within National and Trust Performance Targets. Ability to adapt and change ways of working through transformational changes Ability to deal with sensitive and complex issues affecting individuals. To be able to deal directly and resolve issues with complainants/ patients/ relatives/ staff when they are angry, upset or ill. Ability to manage work priorities effectively Demonstrates commitment and evidence of continuous professional development Portrays self-belief, self-awareness and drive for improvement Demonstrates intellectual flexibility, political astuteness and drive for results Other Essential Requirement to work on-call To be able to travel to different organisations to represent the Trust on official business Desirable To challenge existing practice and initiate improvement in services to meet the needs of patients and achieve corporate objectives Proven track record of managing and developing services Maintains a focus on local healthcare developments and assesses the impact within own sphere of influence Person Specification Qualification and Professional Training Essential Senior management development programme qualification or equivalent Educated to Masters level or equivalent experience Experience and Knowledge Essential 5 years minimum experience of working in a senior operational role Successful track record of managing change in a complex environment Experience of leading and directing senior clinical and non-clinical teams in achieving key performance indicators Experience of developing services and exploring business opportunities Knowledge and understanding of NHS policy and of key changes in the NHS Competent in the use of Office IT systems Experience of interpreting and implementing national and local policy Desirable Demonstrate an understanding of commissioning dynamics Skills and Abilities Essential Excellent communication skills and ability to influence decisions and strategy within the Directorate management teams Effective negotiating, influencing and networking skills Ability to provide strategic management advice to senior managers Highly developed problem solving and analytical skills Able to asses a broad range of complex information quickly and accurately including e.g. finance, activity, clinical, technical service data Ability to oversee and interpret the performance targets of specialties Ability to provide strategic leadership to senior clinical teams Manage complex and multi-faceted problems Ability to analyse information on the performance of specialties ensuring corrective actions are carried out. Ability to support business objectives Highly developed financial management and business management skills Ability to support the delivery of Financial performance Ability to support successful operational performance Ability to work collaboratively Ability to undertake strategic planning and make complex decisions Ability to review performance of specialty teams Ability to work on-call Ability to lead change and hold others to account Ability to develop strategies for the use of clinical information to inform and support service delivery and clinical decision making Ability to initiate strategies for the development of audits and research projects to ensure recommendations are acted upon. Ability to promote the initiation of research and clinical governance/audit projects within the Directorate Ability to work in complex environment by utilising past and current skills and knowledge. Ability to work flexibly and unsocial hours Desirable Evidence of collaborative working and effective strategic influencing Personal Qualities Essential Ability use their own judgement to define short, medium and long-term work priorities initiating plans affecting patient care and performance To be flexible to the demands of the environment including unpredictable work patterns, deadlines and frequent interruptions. Ability to make recommendations to the Trust Management Team and challenge current practice in order to achieve the required outcomes. Ensuring that all patients are given appointment dates within National and Trust Performance Targets. Ability to adapt and change ways of working through transformational changes Ability to deal with sensitive and complex issues affecting individuals. To be able to deal directly and resolve issues with complainants/ patients/ relatives/ staff when they are angry, upset or ill. Ability to manage work priorities effectively Demonstrates commitment and evidence of continuous professional development Portrays self-belief, self-awareness and drive for improvement Demonstrates intellectual flexibility, political astuteness and drive for results Other Essential Requirement to work on-call To be able to travel to different organisations to represent the Trust on official business Desirable To challenge existing practice and initiate improvement in services to meet the needs of patients and achieve corporate objectives Proven track record of managing and developing services Maintains a focus on local healthcare developments and assesses the impact within own sphere of influence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name George Eliot Hospital NHS Trust Address George Eliot Hospital NHS Trust College Street Nuneaton CV10 7DJ Employer's website http://www.geh.nhs.uk/ (Opens in a new tab)