Kenneth Brian Associates are recruiting on behalf of a forward thinking and innovative company looking for a supportive, compassionate and process led HR Officer to join their outstanding and award-winning business. In this role you will act as the first point of contact/escalation for HR related queries from employees and line managers. You will be responsible to deliver an efficient and effective generalist HR service within the HR Team and provide an outstanding service to all staff and Management Teams. Key Responsibilities: Provide an advisory service to colleagues ensuring that they are fully aware of their contractual terms and conditions and policies Provide practical advice and direction for line managers so that they implementation people practices in compliance with policy and statutory employment legislation as well as providing a positive, consistent colleague experience Advise and provide support to managers to ensure the correct procedures are followed in carrying out grievance / disciplinary / performance improvement investigations, hearings and attendance Coordinate the delivery of the company induction programme in partnership with line managers for all new colleagues in line with company standard Act on relevant HR key performance indicator information in a timely manner itemising trends and generating it in a format that is readily available for managers to review e.g., sickness absence data Quality check, govern and validate that training and competence standards are being met through regular audit Administrate absence management through HR systems to minimise absence rates and promote positive colleague relations Key Requirements: Previous experience working with customers in a face-to-face environment Confident, friendly and approachable Minimum C’s and above at GCSE level Good IT skills Must live locally to Woking Ability to work independently and as part of a team Benefits: Cycle to work scheme On-site Gym Company Progression Programme Access to a full Wellbeing Centre platform