Title: Tintagel Castle Manager
Location: Tintagel Castle, Tintagel, Cornwall, PL34 0HE
Salary: £39,966 per annum / 36 hours / 12 month fixed term contract. For internal candidates this could be a secondment.
Job type: Fixed Term Contract
Ref: 15808
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a motivated manager with brilliant people skills to join our team at Tintagel Castle. This is a full time, fixed term role for 12 months to provide maternity cover in the 25/26 season. No history background? No problem. What is important to us is a passion for people and excellent customer service. We are looking for a manager who enjoys working alongside their team and understands what it takes to deliver an engaging visitor experience to a diverse audience.
Tintagel welcomes over 250,000 visitors a year. Leading a team of 80 staff and volunteers, you will run the day-to-day operations of the site. A confident inspirational leader, you will be coaching and motivating the team to hit targets in membership, food and beverage, and retail. You'll also be involved in engaging the local community with what's happening on site as well as ensuring that the site itself and its assets are safe and secure.
We are looking for someone with solid operational experience, preferably gained at a visitor attraction, who can bring their experience of providing excellent customer service and strong team management skills as well as being able to work independently. You will be able to demonstrate exceptional organisational skills and also be a talented communicator, having strong interpersonal skills with both visitors and colleagues.
Your working pattern will be a variable 5 day week including weekends and bank holidays on rotation. More details will be given at interview.
Benefits include:
1. The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
2. Opportunities to go to some of our great live music and history events
3. Free access to all English Heritage sites for you, and up to six friends and family members
4. 25% discount in our shops and cafes
5. Enhanced maternity/paternity/shared parental leave
6. 25 days' holiday plus Bank Holidays pro rata rising to 28 days after 3 years
7. Options to buy additional leave
8. Matched pension contributions up to 10%
If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Georgia Butters, Head of Historic Properties Cornwall and Devon, on georgia.butters@english-heritage.org.uk. No agencies please.
Interviews will take place on 20th March with the successful applicant taking up post by the end of April.
You will need to refer to the following documents when completing your application.
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