Job Description
About Us
At Solmar Villas, we're by your side, all the way to the pool. As a multiple award-winning company, we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools and helping them make lifelong memories. As we celebrate over 30 years, the momentum behind our brand is more vibrant than ever, bolstered by our unwavering commitment to exceptional customer service and a record nine British Travel Awards in 2024. There has never been a better time join!
What You’ll Be Doing
As a Pre-Travel Executive, you’ll assist guests with travel preparations, handle queries, and ensure they have all the information needed for a smooth and enjoyable trip. You will interact with direct bookers, travel agents, and third-party partners such as Jet2 and British Airways, providing exceptional support and ensuring a stress-free pre-travel experience.
We prioritise making the booking process as smooth as possible and ensuring guests have everything, they need before and during their stay. With service excellence at the heart of what we do; offering a wealth of choice; peace of mind, and wonderful holidays, we're looking for someone who can deliver really great guest service.
This is a fast-paced role that requires strong communication skills, attention to detail, and the abi...