Job Description
The Company: My client is a long-established nationwide charity, with a large property portfolio that also allows them to act as a housing provider. They are looking to appoint a Repairs Advisor to work on the Property helpdesk, advising customers and managing the repairs process. This is a hybrid/remote role with the expectation that you are able to work in the Head Office in Leeds once a week.
Responsibilities:
1. Answering incoming calls
2. Dealing with enquiries
3. Manage ongoing repair requests, which will involve speaking to contractors
4. Sourcing quotations for repair works
5. Dealing with a range of different stakeholders across the full process
6. Providing excellent customer service
What Are They Looking For:
1. Strong communication skills
2. Ability to provide high levels of customer care and support
3. Previous experience working in a property/maintenance/repair role with a basic technical knowledge and understanding of repairs processes
4. Background of working with external contractors
Please click apply and forward a copy of your CV to find out more.
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