San Carlo Liverpool are hiring a Host!
Our story
The Distefano family, spanning two generations, started San Carlo
over 30 years ago and seen it grow to twenty-five authentic Italian restaurants
across the UK – from Covent Garden, Piccadilly and Knightsbridge in London to
Bristol, Leicester, Liverpool Leeds, Cheshire and Manchester and with a growing
number overseas – including Kuwait, Bangkok and Qatar and with new sites set to
open in Egypt and Miami.
Colleague Benefits:
* You will be
joining, one of the world’s leading family-owned companies - which
means global opportunities
* Delicious,
healthy Meals whilst on duty – all free
* 30% discount
in our restaurants, for you and your friends & family
* Gym discount
scheme
* Squadra – our
very own people platform offering you free discounts and rewards at thousands
of companies worldwide from groceries to holidays.
* Support in
training and continuing Professional development
* Online
development training with our San Carlo App ‘lacademia’
* Wagestream –
giving you flexibility to access, track, build and better manage your pay.
* Access to a
confidential Employee Assistance Program (EAP) with a 24/7 helpline for you and
your family.
* Free
confidential counselling sessions to help with you and your families wellbeing
* Free online
health portal – giving you resources at your fingertips to help you reach your
goals.
* Access to Hapi-life
– a platform to help you live your life healthier covering Mental, Financial,
Social & Physical wellbeing.
* Bring your
friends and take part in our generous ‘Refer a Friend’ programme and earn up to
£1000 per person!
Key
Responsibilities:
* Greeting guests as they enter the restaurant and
welcoming them.
* Managing the restaurant's waiting list and seating
guests promptly and efficiently.
* Maintaining an organized and tidy front of house
area, including the hostess stand, waiting area, and restrooms.
* Answering phone calls and managing reservations.
* Answering guest inquiries about the restaurant's
menu, special promotions, or other services offered.
* Collaborating with servers and kitchen staff to
ensure timely and accurate delivery of food and beverages.
* Keeping track of table turnover and communicating
table availability to servers.
* Handling any customer complaints or issues in a
courteous and professional manner.
* Maintaining accurate records of guest counts and
reservations.
Required Qualifications & Experience:
* Experience in a similar role
* Excellent communication skills
* Meticulous attention to detail, highly organised
and capable of handling multiple tasks
* A proactive self-starter who can work independently
with good judgement and minimal direction