As a member of Gas Operations, you will be part of a small close-knit team that is responsible for ensuring all of our Gas customers are billed in an accurate and timely manner. You will be working with Industry processes and will need to be adept at problem solving and building relationships. The role is an opportunity for someone to challenge themselves and develop skills in the UK energy Industry and is vital as we move towards Net Zero.
How will I spend my time in this role?
* To ensure billing processes are completed in accordance with set KPI's;
* To support the Gas Operations Team in achieving collaborative goals to improve KPI's;
* To develop Gas Technical knowledge across internal SEBL processes and the wider Gas Industry to be able to support growth;
* Build and maintain effective relationships with internal teams and external stakeholders to ensure work is always completed within SLA's;
* Adept at problem solving to follow queries through to completion.
What skills/experience do I need to be successful?
* You should have experience working in an office environment;
* Experience with computers and demonstrate a strong level of computer literacy;
* Adept at building relationships with external and internal customers and colleagues.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human - no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localize the future of energy? Apply now.
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