Claims Handler – Corporate & Commercial
Location: Colchester (Hybrid: 2 days in office, 3 days from home)
Salary: £28,000 per annum (dependent on experience)
Type: Full-time, Permanent
We are looking for an experienced Claims Handler to join our dynamic Corporate & Commercial team. If you're skilled in managing commercial claims from start to finish and enjoy working in a client-focused, fast-paced environment – we’d love to hear from you!
What you’ll be doing:
* Manage a portfolio of commercial insurance claims end-to-end
* Work closely with internal teams and external partners to resolve claims efficiently
* Analyse claims data to identify trends and support continuous improvement
* Visit clients on-site to assess claims when needed
* Negotiate with insurers to secure the best settlement outcomes
* Provide clear reports and updates to clients and stakeholders
What we’re looking for:
* Strong understanding of commercial insurance and claims procedures
* Previous experience with a brokerage is essential
* Excellent communication, negotiation and problem-solving skills
* Ability to work independently, manage deadlines and prioritise tasks
* A customer-focused and empathetic approach
* GCSEs in Maths and English (or equivalent) required; A Levels and CII/CILA qualifications are a plus
Why join us?
* Hybrid working: 3 days from home, 2 in the office
* Supportive team and inclusive culture
* Career development opportunities
* Be part of a company that values innovation and collaboration
Apply today and take the next step in your career with us