Customer Service Representative
We are seeking a Customer Service Representative to join our team in Stirling. This is a fantastic opportunity to work with a people and technology-driven business, handling calls from customers about their life assurance, savings, investments, or pension plans.
Key Responsibilities:
* Handle customer calls in a professional and empathetic manner
* Provide clear and concise information to customers
* Work closely with colleagues to resolve customer issues
What We Offer:
* Comprehensive training program
* Competitive salary and benefits package
* Ongoing support and development opportunities
About Us:
Diligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to customers on behalf of many well-known brands.
Our Culture:
We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences, and perspectives.