About the Client Our client is a leader in their industry, delivering specialized solutions with a focus on efficiency and exceptional service .Conducts inspections and testing of electrical installations to ensure compliance with health and safety regulations. Roles/Responsibilities ? Supervise workflow for pricing, applications, and invoices, ensuring accuracy and timely delivery. ? Conduct quality assurance checks on applications and invoices to maintain compliance standards. ? Investigate and resolve account queries, preparing supporting documentation as needed. ? Generate weekly and monthly management reports for performance tracking. ? Respond promptly to customer complaints, escalating issues when necessary. ? Support the Commercial Manager in resolving commercial matters, including claims and final accounts. ? Identify opportunities for process improvements to enhance efficiency and satisfaction. ? Assist with month-end reporting, including billed works and turnover. Qualifications ? Experience in project support or administrative roles, ideally within construction or related fields. ? Strong organizational and time management skills to handle priorities effectively. ? Keen attention to detail, ensuring accuracy in documentation and reports. ? Proficient in data management and communication tools. ? Leadership qualities to motivate and guide a team towards shared goals. Benefits ? Competitive salary and benefits package. ? Opportunities for professional development and training. ? Supportive and collaborative team environment. ? Potential for career growth within a well-established organization.