The Lockwood Group celebrate their 60th anniversary this year and as our business continues to grow, we’re looking for an organised and proactive individual to join our customer services and administration team. Based at our Ambergate Head Office, you’ll have the chance to work with teams across our 7 sites and will be the first point of call for our customers. If you’re keen to learn, get involved with multiple projects and enjoy a fast –paced environment, our Business Administrator role could be for you Key Responsibilities: Provide administrative support to the customer services and administration office within the company Maintain and update customer records, files, and documentation Be a role model for delivering great service, remembering that first impressions count Assist with customer queries and day to day operations Liaise with internal teams to ensure smooth operations Handle incoming calls and emails, ensuring prompt and professional responses Support invoicing, data entry, and general office management tasks Requirements: Proactive mind-set with the ability to work independently and as part of a team Strong organisational and multitasking skills Excellent communication skills, both written and verbal Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to prioritise tasks Why Join Us? Friendly and supportive work environment Opportunities for career growth and development within the Lockwood Group Free on-site parking Multiple employee engagement initiatives to get involved with - and we’re always keen for new ideas If you are a motivated individual with a keen eye for detail and a proactive mindset, we want to hear from you.