North Staffordshire Combined Healthcare Trust
Clinical Lead - Band, High Volume Users Team:
An exciting opportunity has arisen for a Clinical Lead within the High Volume Users Team based at the Harplands Hospital. This vacancy would suit someone who is looking for an exciting opportunity and wants to work as part of a successful Team.
Our High Volume Users Team is part of the Crisis Care Centre at Harplands Hospital, Stoke-on-Trent. This modern, purpose-designed unit will be the central point for all those in need of a Crisis Assessment/Intervention. Teams within the Crisis Care Centre include Mental Health Access Team, Home Treatment Team, High Volume Users Team, and two beds to provide a place of safety for those detained on a section 136.
Main Duties of the Job
The High Volume User Team is an essential component of the crisis care pathway supporting our healthcare system. We support individuals attending physical health care settings, namely Accident and Emergency, with a combination of physical, psychological, and social factors. We offer a community-based holistic, assertive outreach pathway to ensure individuals have access to the care and support that meets their needs, with a view of reducing avoidable A&E attendances.
The post holder will be expected to provide strong clinical leadership as well as work as a member of the multi-disciplinary team within the High Volume User Team. The post holder will be required to support the team clinically while maintaining a small caseload of complex patients.
The post holder will coordinate, lead, and support the staff to deliver a high-quality service to those accessing the services, ensuring that the service meets the requirements of commissioning and Trust policies and procedures.
The post holder will support the operational team manager in managing the service resources, budget, performance, and the staff teams to ensure that it operates in a way that maximizes the quality of care provided.
The post holder will work collaboratively with clinicians, other providers, commissioners, and key stakeholders to develop the services and maintain their high standards of care and provision.
About Us
As a Trust, we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high-quality care.
We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.
We are committed to the Greener NHS national ambition to become the world's first 'carbon net zero' national health system by 2045. As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognize that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities, and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme.
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi, and trans communities.
Job Responsibilities
1. To ensure that the values and principles of the organisation are translated into the philosophy and operational policy/service specifications for the services and that these are evident in everyday practice and reviewed regularly, ensuring that the services are delivered and developed in line with relevant Trust policies, procedures, and values.
2. To provide strong clinical leadership as well as work as a member of a team.
3. To establish, develop, and review policies, practices, and procedures which meet legislative, Trust, and directorate requirements.
4. Clinical responsibility for the quality and performance of services offered in the High Volume Users Team, in conjunction with the Operational Team Manager, ensuring processes are in place for the delivery of safe and compassionate care in accordance with Trust policies, procedures, and values.
5. To contribute to strategy and clinical governance plans for the service area and directorate. To take a lead in implementing specific projects in relation to this. Develop and maintain links and support networks with other teams within the service area, ensuring consistency.
6. Lead a multi-disciplinary team of staff in the delivery of high-quality evidence-based practice, ensuring that regular supervision and appraisal takes place.
7. The post holder will be responsible for the assessment of care needs, the development, implementation, and evaluation of recovery-based care programmes, and the setting of standards of care to patients and their families.
8. To facilitate an environment where the physical, emotional, health, social, educational, cultural, and spiritual needs of service users can be met, with a specific focus on safe, caring, responsive, effective, and well-led service delivery.
Person Specification
Qualifications
* A registered mental health practitioner with a degree in nursing, social work, or occupational therapy.
Experience
* Experience of managing clinical practice at band 6.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Staffordshire Combined Healthcare Trust
£46,148 to £52,809 a year pro rata
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