Ford Fuels is a family run fuel and lubricant distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full time Customer Service Advisor to join our expanding Customer Service team working at our Membury Depot. About the role: 40 hours per week Monday - Friday, 8:00am - 17:00pm, 1 hour lunch break Fully office based Stock reconciliation process Balancing receipts with sales Accounting for the movement of fuel Answer the telephone to take fuel orders Liaising with other departments Raise tickets for fuel orders Take payments over the phone Process group orders Transfer tickets to other depots Cover for raising repeat order tickets Covering other duties as and when required Saturday 1/2 day working required on a rota basis (overtime paid) About you: Experience in a similar role Inbound telephone experience Customer Service experience Excel competent Good administrative skills Good communication skills Highly organised IT literate Awareness of data protection principles Able to work under pressure Able to prioritise and manage own workload What we can offer you: 22 days holiday (plus bank holidays) Discretionary annual bonus Full training Company pension Cycle to work scheme Employee assistance programme Eye-care scheme Retail discounts Free on-site parking If you feel this Customer Service Advisor role is for you, please apply today with your CV and a covering letter outlining your suitability for the role. ADZN1_UKTJ