Nights Team Member - Woodford Green Nights Team Member London Chigwell Prince Regent Hotel, Signature Collection By Best Western The Opportunity We are seeking a reliable and responsible Night Team Member to join our team and ensure the smooth running of the hotel during the night shift. The Night Team Member will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff. Responsibilities: Managing guest requests and ensuring they are handled promptly and professionally. Maintaining security and safety procedures during the night shift. Performing regular security checks throughout the hotel. Providing general support to the hotel staff during the night shift. Assisting with any maintenance or housekeeping tasks that may arise. Setting up meeting rooms and other areas as required. Serving food and beverages to guests as required. Checking guests in and out of the hotel as required. Handling any emergency situations that may arise. Preparing reports for senior management as required. Benefits Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care Free legal & money advice Counseling sessions Hospital & death benefit plans Cycle to work scheme Wellbeing tips and support fitness videos Recipe ideas Advice on keeping active and healthy living Wellbeing podcasts and tv Breathing exercises 24/7 advice and support line Team reward & recognition Free meals on duty Free parking Ideal Candidate Previous experience working in a hotel or similar environment, preferably in a night team member role. Excellent customer service skills and a friendly, professional demeanor. Strong communication and interpersonal skills. A good understanding of safety and security procedures. The ability to remain calm and composed in high-pressure situations. A flexible and adaptable approach to work, with the ability to work evenings and weekends if required. Good organizational skills and attention to detail. Hotel When it comes to convenient locations, the London Chigwell Prince Regent Hotel, part of the Signature Collection By Best Western, is ideal. It's within walking distance of Woodford train station, meaning you can be in the heart of London within 30 minutes. Superbly located for the O2, Epping Forest, and the Olympic Park, our splendid listed Georgian manor offers a lot. The property features 62 bedrooms and serves as a chic wedding venue with a civil ceremonies licence. It also has five meeting rooms with a capacity for up to 350 delegates. The hotel has a strong reputation for organizing large conferences, corporate dinners, parties, and celebrations. We host hundreds of events each year, with key clients returning year after year. About us Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.